We had a very pleasant experience everyone was so nice and the building is absolutely amazing. The whole experience was fantastic and I will definitely be back!

There was very little quiet time to sit a observe anything. If the tour guide wasn’t talking, a few people in our group were annoying with pacing, shuffling their feet and being disruptive. The tour guide was very informative and friendly though. While waiting for the tour to start we were a bit put back by the staff guy with the long beard who felt dropping the F-bomb loudly when speaking with his fellow staff members was somehow appropriate. The same gentlemen was also a bit obnoxious in the way he unnecessarily yelled out to the quiet group of people waiting in the small entry way about when the tour would start. Overall, Veronica was a great tour guide, but the overall experience fell short of what we hoped.

Though seeing the reformatory at night was exciting, our visit wasnt what I expected. We were told we would get to see parts of the reformatory that you dont get to see in the daylight. All we got to see was the so called toilet room, the rest of the tour was the same. Our tour guide talked non stop and barely gave us a chance to walk around on our own. I'll definitely be doing the overnight tour so I can actually explore in the dark without missing things or listening to information I already knew about. Apart from that, I love visiting the reformatory and I'll be back!!