Great boat and crew! - We went on the early morning whale watching tour and had a great time! We were able to see dolphins, a whale, and lots of fish. The crew on the boat included Captain Sundance, Milo the cute co-captain, Holly, and Billy. They all did an excellent job. They provided entertain, some education about the waters and fish and overall just went over the trop to make this a great experience.

Excited to see whales. - We saw several humpback whales. The captain took us where he had seen them in the morning and they were there. We saw them breaching, and blowing water, as well as the calves swimming with their mothers. It was very exciting. We were on a flat bottomed boat and every so often went through a wave and got a bit soaked but it added to the experience of being so close to the ocean. I would definitely do this again.

Fun for the whole family! - We had such a fun time on our whale watching tour! We got to see a mom and baby humpback whale three separate times throughout our tour, and beyond that it was just such a beautiful night watching the sun set over the ocean. Our guide, Holli, was so sweet and fun to talk to and our captain, Sundance, was so funny! I also have to mention our dog “co-captain,” Milo, who was the sweetest little guy! This is a great family activity and we had a blast!

Great boat operator for whale watching in Honolulu - We had a fun day on the water with Honolulu snorkel company. Their boat “The Lola” is very comfortable. A lot of shade, nice seating area, marine head… The perfect boat for whale watching and having a scenic view of Honolulu and Diamond Head. The crew was great. Helpful, safe and funny. We were a party of 4, we would definitely go out with them again. Thank You!!!

Fun and water Wet experience - Jeremy, Victoria and the crew were very good good and fun to be with. They were also very knowledgeable about thier stuff. It was fun and wet!

Good time - Whale watching season was only open for 2 days and spotting whales this early was not really expected. We did however, see 3 pods of spinner dolphin’s and quite a few turtles. Holly and Sundance were friendly and very knowledgeable about the area.

Amazing! A good day and saw lots of whales. - Excellent! Info about which pier and to check into the office first was a bit confusing. Customer issue/conflict were dealt with respectfully and quickly. Captain could encourage guests to leave shoes on the dock with more information (eg. so they don't get washed off the open area into the sea). Otherwise a great cruise!

No whale sightings - Boat ride and staff were great but we didn't see any whales. Wish I didn't spend my money on this even though the boat ride was great. One drink included per person.

Poor Communication, Resold the tickets - Our experience with honolulu snorkel adventures was dismal. We received our first cancelation of the whale tour on Jan 6, Additional dates were offered and so we signed up for December 7 in the time slot of 4-6 p.m. This tour was also canceled the day of and we had later confirmation that the boat went out on a private charter so they sold our tickets to higher bidders. They then charged our go city pass on Jan 6th which made our pass invalid at 12 midnight so we had no other options to use it the next day. We called 20 plus times within 2 days. We eventually went to the boat dock and confronted the staff. Now we need to thank Victoria for trying her best to make the huge mistake better. She loaned us snorkels and a go pro for the afternoon. She was the only bright light in this experience. I feel that we have lost out on the financial expenses of the whale watching tour since it was the first tour we booked in Oahu. Compensation for this cost should be offered.

Terrible customer service - Terrible customer service. I’d recommend anywhere but here. Cancelled our tour with no explanation, sent a form text last minute to cancel that listed the wrong activity, and were rude when we called to try to find out what was going on.