The Ground Zero Museum is family friendly, with non-graphic images and exhibits throughout. Museum hours are from 11:00 am–3:00 pm, Wednesday–Sunday.
Ground Zero Museum Workshop Hands-On Tour
Explore the kid-friendly, interactive Ground Zero Museum Workshop for a personal, intimate, behind-the-scenes look at one of the biggest tragedies in American History. View rare, non-graphic photos by the Official Photographer at Ground Zero during the recovery period after 9/11, see artifacts recovered from Ground Zero that you can pick up, and hear the 100 incredible audio stories behind them in French, Italian, Spanish and English. The Ground Zero Museum Workshop was awarded Trip Advisor’s “Top 25 Museums in the USA” award, and is a great first stop before heading to the 9/11 Memorial at Ground Zero.
What You Will Do
- Take an audio-guided tour of the "Biggest Little Museum in New York,” with a personal guide on hand, and see artifacts recovered from the World Trade Center site, including the largest piece of recovered window glass in existence, in the only Museum that allows guests to pick up 9/11 artifacts
- View exclusive and rare photos of the front lines of heroic firefighters who were on scene that take you through the nine-month recovery period following the 9/11 attacks, provided by the only photographer in the world to capture this private aspect of 9/11 and Ground Zero
- Hear 100 audio stories in Dolby stereo with BOSE headsets, containing real Ground Zero sound effects, and narrated by the Official Photographer at Ground Zero
- Have the opportunity to purchase autographed remembrance gifts that support 9/11 charities
- Educate your children in a tasteful, non-graphic way about 9/11 in a tour praised by parents worldwide
- Guided Ground Zero Museum tour, with interactive visual and audio guides
Tickets non-refundable once purchased. Tour time change requests are granted when possible, and are $6 per ticket.
- 3,515 Ratings
Very informative and brought a personal perspective to the recovery operations. Hearing the back stories of the photos and artifacts made this a meaningful experience.
Stunning remembrance of the recovery of 9/11 captured in breathtaking photos and narrated by the exceptionally talented Gary Suson.
Excellent narratives from a respected photo journalist!!
This museum was one of the highlights form our recent trip to NYC. It is NOT at ground zero, but after we went here, we didn't even feel the need to go to the "real' ground zero. It is a single room with lots of photographs and artifacts from the ground zero site, including the only piece of airplane that was ever found. Every object has a number, and every visitor gets an audio tour headset. The photographer himself narrates the stories behind each photo and artifact, and so you really get a personal sense of what the years of recovery were like. I lost myself for hours in there, and even my kids (ages 8, 10, and 13) were totally engaged and touched by what they saw and heard. There are some stories that are really heart wrenching, and they have boxes of tissues around if you need them, but I would say overall it is FAR more uplifting of the human spirit than it is depressing or sad. If you want to teach yourself and/or your kids about the power of community, and how healing it can be to work together, then don't miss this museum! You have to make a reservation to go, which makes it hard if you don't plan ahead by a day or two, but this makes the experience WAY better! Instead of feeling jostled or rushed, you are just part of a small group of people, so you can see everything that you want to in a relaxed and thoughtful setting. The docents who work there are amazing, and when we were there, the photographer called in and spoke with us. He really likes to stay in touch with the people who go there, and it was wonderful to speak personally with him after experiencing just a minute fraction of what he experienced. I can't recommend this museum enough!
A small but moving museum that is well worth the visit. It's up close & personal.
This was an opportunity to understand 9/11 from a more complete sensory experience. I'd recommend the museum update the flat screen and sound as some of the powerful introduction was lost due to the sound and you don't want to miss a word. However the head sets accompanying each station was clear and articulate. The setting and small numbers provided a private experience. Actually touching the objects and getting up close to the relics gives a perspective which cannot be gained in any other medium. The time line for the tour was perfect. We were privileged to meet the artist and he spent considerable one one one time with all members of the two distinct parties that were present. I highly recommend purchasing "Requiem" as well. A very manageable trip would be to visit this museum and then hop on the train one or two stops down town to Freedom tower. Thank you so much for creating this amazing museum and experience. It is truly unique and very special.
I'm a kid and I loved it it was touching and the facts were very interesting
This is 2nd time visiting this museum. I found it better this time because before I came to the museum this time, I visited the new Ground Zero and saw the Memorial Gardens. In my r cent. Is it to the museum, I was lucky to have Gary Marlon Suson (the owner and creator of the museum) conduct our tour. Next time I come to NYC, I will visit this museum again. Each time you learn something new.
I was extremely touched by this small, yet amazing tour. Everyone should see this museum! I brought a couple from Australia with me who said they were overwhelmed by the experience. We also went to ground zero the day before to experience that,and I must say seeing both made it awesome!
Emotive (and high quality) photographs and artefacts of the destroyed Twin Towers, and of the heroic NYFD, very well presented in a comfortable, and comforting, environment. Not an easy experience, even for Brits, but most informative and thought-provoking.
This museum is not the easiest one to find but once you're there, it is incredibly special. I was not prepared to take my son to the 911 Memorial Museum as I was concerned about some the things he would see. This museum has done an excellent job getting to the heart of the matter without showing the gory details. When I have the best parts about this museum is that you must make a reservation so you are only there with a few people at a time. It allows for private reflection and true emotion. It also prevents you with an audio tour like no other I have experienced. Each item number and the man who created the museum tells the story of every single item as you go. You can skip anything that does not interest you but my 8 year old son and I saw and listened to the stories of every item. We were lucky enough to be there when the creator was there as well and he was able to answer questions we had. What a humble and insightful man. This museum is incredibly touching and I will hunt you long after you leave but is more about healing than revisiting the pain. Highly recommended.
A very touching and thoughtful display, not overdone but very interesting.
Before my first trip to NYC, I was tasked with finding something I really wanted to do before my teachers' conference would begin. I started searching and came across the Ground Zero Museum Workshop. I immediately knew this was it. It was the right choice. Visiting the GZMW was one of the most important, worthwhile things I have ever done. The experience was made even more significant due to the fact that Gary Marlon Suson, the photographer, was my tour guide. Listening to him share his very personal experience about 9-11 was more emotionally moving than I expected. The fact that the museum raises and donates funds for the families of the firefighters who lost their lives makes it more poignant. The experience is one that I will never forget, and I would encourage anyone to visit the museum, no matter where in the world you hail from.
We have found this workshop tour very informative and interesting. Our children aged of 7, 9 and 11 were gently presented facts and artifacts of the tragedy. We were a little bit worried about taking our kids there, but from the first minute we thought that it was the right decision. Kids spent two hours walking around, listening and observing. They were happy with a tour. Gary was our guide tour on that day, he was open to any question, very welcoming. All the stories really impressed us. We would like to thank Gary for sharing this with us! It was a big pleasure to meet him.
This museum was truly emotional.we went to the ground zero museum at ground zero before this museum and this workshop was by far so much better! It is more child friendly and really focuses on the people and recovery of ground zero. If you are on a budget and can only go to one museum you have got to go to this one. It's an experience you will never forget...you can actually touch some artefacts which was really cool.
Brought two teen boys and we all left moved and inspired. Great trip right before our tour at West Point.
We had the pleasure of visiting this museum on Friday 1st April. It was recommended to visit this museum before heading to 9/11 Memorial and I have to say that I thought this was so much better than 9/11 Memorial. We were lucky enough to have Gary Suson as our guide and you can see how much he enjoys sharing his story/stories with others. There are so many items to look at and listen to the story that you should schedule about 1 to 1.5 hrs. I would recommend this museum without hesitation.
Unfortunately we didn't make it. Nobody knew where it was so it was very hard to find. Not happy
Very good Phobos in a very special environment!
Great place to begin the day of September 11th, 2001. It is somewhat hard to find after getting off of the subway. Not alot of people on the streets working know where it was located either. But, we did not give up as for we had purchased a one hour on-line we knew it was near The HIgh LIne and Chelsea Market. , We did find it and it is a very small but powerful museum because it is the actual room from which the initial images and photosgraphs shown aorund the globe were taken. the builidng and the room still stand and the photographer has used his photos along with real artifacts to build this room as a museum and memorial to those who died on 9/11 I strongly recommmend starting before heading to the 9/11 memorial museum in lower Manhattan. Both museums are very worthwhile and very good and nothing alike.
Though our kids can't grasp the whole event yet, this museum helped leave a positive impression on their minds of the people and dogs that worked tirelessly those months after 9/11.
Absolutely a most intimate experience with the human experience inside ground zero following 6 months post a tracks. Factual as seen in photos and artifacts accumulated on site by the official photographer assigned to document. Well worth every moment of our 2 hour experience with this intimate tour.
This is an exhibition in a small room but we spent just under 2 hours here. It is more personal than the 9/11 museum which we also enjoyed. Very moving accounts from 9/11 clear up which you listen to on a headset while looking at photography and artefacts. Highly recommend
This was an amazing experience that showed something so tragic with care, compassion and respect. It is important for future generations to understand the deep devotion the men and women working beyond what is humanly possible to retrieve the remains of so many lost. Gary Suson has captured such a shocking piece of history in such a way that generations to come to will be moved and most importantly never forget. Thank you for putting such a moving display together.
So much better than the main 9/11 museum. An absolute privilege to be here and gain a true insight into how it felt to be at Ground Zero. We also were fortunate enough to meet Gary. A day that will stay with me forever.
The Museum was one of the most gripping exhibitions that I have ever experienced, my time spent there will stay with me for the remainder of my life. If you are in New York please go and visit the Museum as words can't really give it justice.
Brilliant from start to finish - tour guide and really feel like we got a lot out of the experience. A* thank you
Voilà un petit musee qui est grand par le propos , un moment émouvant , spirituel qui permet de se recueillir et de comprendre ..
Very well organized A lot of information
really liked every single piece of info
Well worth a couple of hours to see this museum, and the funds raised go to a great cause!
Visiting the Ground Zero Museum Workshop was a touching experience. The displayed pictured are beautiful and come to life with the provided audio information. The personal items safed from the sites of the towers make you feel connected to the victims. Our guide was informative, helpful, and knowledgble. A worthwhile experience!
Very intimate atmosphere, informative and moving tour under professional guidance
This museam is unique in that it gives a real feeling of what happened.
We were privileged to personally meet and talk to Gary Marlon Suson during our visit. This added to the overall experience. The videos, photographs and displays were excellent and helped us to better understand the emotional aftermath of the horrendous attack.
Very emotional with alot of info we didn't know
This small museum is a powerful tribute to the terrible tragedies of 9/11 and to those who gave so much in the recovery efforts. Gary Suson's photographs and audio descriptions are compelling. I must admit that I was somewhat skeptical when I walked into the one room museum, but this was one of the highlights of my trip. I highly recommend this!
We found this very intimate museum to be done extremely well with thoughtful choice of artifacts and photos collected during the search phase of Ground Zero. The small size brings a sense of feeling and closeness to the victims, their families and those who worked so hard to recover the site after the attack. We gained much from the visit and very pleased we had found out about it.
We had heard nothing of this amazing venue / event/ experience because it is all this and more Not to be missed
It is a real tour, sort of makes you feel like it's a scam when you're looking for the building. But it is in fact a real experience. It is led by a live person with instructions, then the rest of the tour is listening to the handheld speakers. And nice small intimate setting.
So thankful we discovered this very special museum. It is a small but very meaningful museum dedicated to the memory of 9/11 victims, first responders and survivors. I felt a true connection to the horrific event and what people had to go through. We visited the memorial site afterwards and it held even more meaning to us.
Easy to follow and tour guide was knowledgeable.
Completely not what we expected, yet so insightful and interesting. Both my husband and I were touched by the stories told so well by Gary Suson - we were both in tears. Children (ages 9 & 11 years) were also intrigued and got to understand the enormity of the event. Tastefully shown and touched a part of our hearts that we will never forget.
This little museum will leave the most powerful and deep print in your mind. It will make anyone to look at the 9/11 tragedy with the new eyes. As strange as it sounds museum will give you not only new level of grieve but very new level of hope and pride. Tour guide was absolutely great! MUST SEE museum!!!
This is one of the best tours we took in NYC. I would recommend this to children 8yrs an older through adults. Pictures capture. 1000 words and this tour did that and then some. Thank you
Small museum but a unique experience with very interesting and personal stories of the impact of 9/11 on individuals. Don't be put off by small scale of museum; highly recommended