Ground Zero Tour: 9/11 Memorial and One World Observatory

Immerse yourself in the Manhattan 9/11 Experience, a comprehensive tour of Ground Zero and the 9/11 Memorial. Explore the 9/11 Museum and witness breathtaking views from the One World Observatory.

Duration: 5 hours
Cancellation: 24 hours
Highlights
  • Oculus Center - Discover this transportation hub and shopping center, renowned for its impressive architecture, symbolizing renewal at Ground Zero post-9/11.
  • 9/11 Memorial Pools - Honor the memory of those who perished at the World Trade Center on 9/11. The guide will elucidate the significance of the symbolic sites within the memorial plaza,…
What's Included
  • Skip-the-line entry ticket for the 9/11 Museum
  • 9/11 Museum small-group guided tour with a Docent (if you choose the VIP option)
  • See meaningful sites of Ground Zero, including the Survivor Tree, Memorial Pools & St Paul’s Chapel
  • A local guide who shares stories about their personal connection to 9/11
  • Entry ticket to One World Observatory
What's Not Included
  • Gratuities
Additional Information

Don’t just visit the landmarks; delve into the legacy. This comprehensive experience offers a chronological exploration of one of history’s most pivotal days and the resilience that ensued. Guided by a local expert with personal connections to the events, participants will explore the revered grounds of the Memorial, enjoy skip-the-line access to the…

Location
L'Arte del Gelato
Greenwich Street
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(5121 Ratings)
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Jacqueline_l
Jul 13, 2026
Great Experience - This was a great experience. Nice to get the history of the situation. Great job. This takes you through the area, explaining the importance of the WTC.
Review provided by Viator
Bigdog13
Jul 13, 2026
9/11 tour - Tim Douglass was incredible. Very knowledgeable, very respectful, very inclusive. I would recommend him to anyone looking to do this tour. Kirk Potucek
Review provided by Tripadvisor
Kenneth_s
Jul 11, 2026
You will spend a lot more... - You will spend a lot more time here than you think you will. There is so much more to see than just the memorial and museum. The rebuilding of this area is impressive and well thought out.
Review provided by Viator
J
Jul 11, 2026
Tour Guide makes the Experience - Our tour guide Jackie was amazing. She was energetic, personable, and very knowledgeable! We had the best experience.
Review provided by Tripadvisor
Sarahpa9907lp
Jul 10, 2026
Worth the time - Jaclyn did an amazing job being sensitive to the memorial and sharing pertinent and historical details with kindness and attentiveness. I would recommend the tour as well as the memorial museum and observatory tour.
Review provided by Tripadvisor
S5757sqwilliamd
Jul 10, 2026
Excellent tour! - James was an excellent guide all around the 9/11 outside memorial.
Review provided by Tripadvisor
Josephgs1844tk
Jul 10, 2026
Excellent compacted tour covering all the major sites at ground zero. - The tour covered all the important sites and included an excellent set of guides (an outside guide and an inside guide for the museum). Our outside guide - Jimmy - was particularly helpful (being a lifelong resident) with his personal experiences of 9/11 and the impacts on the city. Our museum guide - Lilly - was well informed on many of the people and events during that day in history. Highly recommended tour!
Review provided by Tripadvisor
Hazelpz7814lr
Jul 9, 2026
Great Tour - Jim Quinn was an excellent tour guide, very passionate and informative.
Review provided by Tripadvisor
Denise_k
Jul 9, 2026
Must see when in NYC - We did all three experiences. James was our first guide. He was exceptional! Since he grew up in NYC and he lived there when 911 happened 25 years ago. He told us stores and his own experience as a child when 911 happened. He does this for a living and you can tell he is really interesting. Ask for James you will not be disappointed. Our second guide she was good too showing us thee highlights in the museum. She also had her own stories. My husband said he wish he had more time in the museum. It is huge and very well done. Going up in the freedom tower was fantastic. It is well worth it. Highly recommend.
Review provided by Viator
Matt_g
Jul 8, 2026
jimmy rocks! - Guide Jimmy was awesome, weaved in stoic stories of his personal experience, really make it hit hard! Very enjoyable and informing.
Review provided by Viator
From $109
up to 25 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).