Ground Zero Tour: 9/11 Memorial and One World Observatory

Immerse yourself in the Manhattan 9/11 Experience, a comprehensive tour of Ground Zero and the 9/11 Memorial. Explore the 9/11 Museum and witness breathtaking views from the One World Observatory.

Duration: 5 hours
Cancellation: 24 hours
Highlights
  • Oculus Center - Discover this transportation hub and shopping center, renowned for its impressive architecture, symbolizing renewal at Ground Zero post-9/11.
  • 9/11 Memorial Pools - Honor the memory of those who perished at the World Trade Center on 9/11. The guide will elucidate the significance of the symbolic sites within the memorial plaza,…
What's Included
  • Skip-the-line entry ticket for the 9/11 Museum
  • 9/11 Museum small-group guided tour with a Docent (if you choose the VIP option)
  • See meaningful sites of Ground Zero, including the Survivor Tree, Memorial Pools & St Paul’s Chapel
  • A local guide who shares stories about their personal connection to 9/11
  • Entry ticket to One World Observatory
What's Not Included
  • Gratuities
Additional Information

Don’t just visit the landmarks; delve into the legacy. This comprehensive experience offers a chronological exploration of one of history’s most pivotal days and the resilience that ensued. Guided by a local expert with personal connections to the events, participants will explore the revered grounds of the Memorial, enjoy skip-the-line access to the…

Location
L'Arte del Gelato
Greenwich Street
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(5176 Ratings)
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959luannw
Oct 7, 2026
911 Memorial Tour - Wonderful tour for the information was very precise and accurate. I am very glad Paul was our tour guide. He knew is material. So thank you for this opportunity.
Review provided by Tripadvisor
Escape732695
Oct 6, 2026
9/11 Tour and Remembrance - The tour with Paul was exceptional. He made sure to be inclusive and understanding of special needs. He shared personal history of the day that was very touching. He had great AV aids and a lot of extra details that added to the entire experience. As a tour guide, he was exceptional. It was an emotional journey of the sad time and loss of many exceptional and brave people. 10/10 for sure! We highly recommend this tour and Paul as your guide!
Review provided by Tripadvisor
Departure666277
Oct 6, 2026
9-11Memorial - Our guide was very knowledgeable, had photographs and many personal stories about the events that happened th as t day. It was a very special tour!@
Review provided by Tripadvisor
Angiej110
Oct 4, 2026
Excellent - Sean was very informative. I did the VIP tour last year and enjoyed this one better!!
Review provided by Tripadvisor
Alexkipalex
Oct 4, 2026
Informative, engaging and thoughtful tour! - Highly recommend booking a small group tour for that high impact, personal touch that truly makes a difference. Visiting the 9/11 site and museum has been on my bucket list. Finally got to see one of the most important sites in our countries history. Russell was a terrific guide! He has tremendous knowledge along with a personal perspective on the events of that day. We were a group of 11, all from the West Coast. Our time together was highly engaging. People asked terrific questions and recalled their own memories of that day. Glad I paid for the upgrade, including the guided tour within the museum. Amazing experience! Highly recommend.
Review provided by Tripadvisor
Marc1062018
Oct 4, 2026
A must for anyone visiting the area - The tour was full of information and very respectful, after the outside guided tour with Justin we then had tickets for the museum and one World observatory which we spent as much time as we wanted, It was a great way to pay our respects and learn more about the events aswell as afterwards.
Review provided by Tripadvisor
P3155wedawnr
Oct 3, 2026
9/11 - Justin, our guide, was amazing. Super informative. Tour was awesome. Learned a lot.
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136grahamy
Oct 1, 2026
Great tour of the WTC area and history of 9/11. - This was a really great way to experience / learn about the history of 9/11 and more. Our guide Dave was extremely knowledgeable and happy to answer any questions.
Review provided by Tripadvisor
Greg_s
Oct 1, 2026
Happy we booked the tour - Our guide James did a fabulous job sharing all the information about 9/11. We felt he kept the group engaged throughout without it being overwhelming considering the very somber subject matter. Highly recommend taking the tour, 9/11 museum and going up to the observation deck at one world observatory.
Review provided by Viator
Lydiadaniel554
Oct 3, 2026
Private Tour9/11 - My husband couldn't get in the Museum or the Tower even though he paid for them. Tour guide left , so he had no one to help
Review provided by Viator
From $109
up to 25 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).