World Trade Center Tour: 9/11 Memorial & Views
3.6
31 Ratings
New York

Experience the Ground Zero Tour, visit the 9/11 Memorial Pools, and enjoy panoramic views of New York from the One World Observatory. Skip the lines and reflect on the tragic events of September 11, 2001.

Duration: 3 hours
Cancellation: 24 hours
Highlights
  • World Trade Center’s Liberty Park - Visit the ground zero and 911 Memorial Pools
  • One World Trade Center - Entrance to One World Trade if this option is choosen
  • The National 9/11 Memorial & Museum - Museum tickets to 911 Museum is an additional cost
  • Wall Street - Walk by Wall Street and the Stock Exchange
  • Battery Park -…
see more
What's Included
  • 911 Memorial Pools
  • Local guide expertise
  • Visit to the iconic Charging Bull on Wall Street
  • Stroll through scenic Battery Park
  • Reflect at Ground Zero
  • Skip-the-line access to One World Trade Observatory
  • Exploration of historic Wall Street
What's Not Included
  • Hotel Pickup
Additional Information

Join a guided tour of the World Trade Center site, the location of the tragic events of September 11, 2001. Take a moment to reflect at the poignant 9/11 Memorial Pools. Opt for a visit to the One World Observatory with skip-the-line access to enjoy stunning views of New York City. The Observatory experience is self-guided, allowing for exploration at your own pace, as the tour guide does not accompany guests inside.

Location
24 State St
State Street
Please meet the tour guide in front of Starbucks Coffee 15 Minutes prior to the tour departure
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.6
(31 Ratings)
5 stars
4 stars
3 stars
2 stars
1 star
Faraway13808644854
Oct 11, 2025
Private Guide One World Trade - Vivian our tour guide was EXCELLENT! Very knowledgeable and personable. We loved having her as our guide. She knew detailed information that was very interesting. Thank you Vivian!
Review provided by Tripadvisor
Jamie92122
Oct 5, 2025
A Place of Reflection and Respect - Visiting the 9/11 Memorial is one of those experiences that stays with you. It’s peaceful, powerful and deeply moving all at once. The design of the fountains those endless streams of water flowing into the footprints of the towers captures something words can’t really describe. It’s both heartbreaking and beautiful. Walking through the museum, you can feel how much care and respect went into preserving the stories of that day. It’s emotional, yes, but it’s also grounding a reminder of the strength and compassion that came out of such tragedy. The space itself is spotless and well-maintained, and the staff are kind and thoughtful. I’d say it’s a must visit for anyone coming to New York, not as a tourist stop, but as a place to pause, reflect, and remember.
Review provided by Tripadvisor
Alison_n
Aug 18, 2025
Tour of Wall Street and 9/11 Memorial - We had a great tour with Nina. So much more than we expected. She has such a love of New York City and shared so much with us. Thanks Nina.
Review provided by Viator
Angelina_f
Jul 18, 2025
Very educational tour! - Very educational and such an amazing explanation of history. Leanne was so passionate about the history of New York! And
Review provided by Viator
Kathy_h
Jun 19, 2025
Ground Zero and More - Nina was a wonderful guide. On the way to the 9/11 Memorial, she walked us through many historical sites like Bowling Green, the NY Stock Exchange, Wall Street, Trinity Church. Nina's knowledge and love of her city was evident throughout the tour.
Review provided by Viator
Marilyn_r
Jun 2, 2025
Great Tour! - We had a personal tour. So much history and information. Our guide was very informative and engaging. We loved our tour.
Review provided by Viator
Janedq9230gz
Jul 2, 2025
A somber reminder of 911. Well worth a visit. - Wow! This was a somber reminder of what happened on 911. Incredible displays and footage all the way round. Harrowing to be honest, and everyone in the museum was quiet and respectful, just taking it all in. The museum was busy. Very crowded and all underground, so there is no daylight in the museum at all. We spent around 2 hours in there. Outside is the memorial for each tower and these are beautiful.
Review provided by Tripadvisor
Lenka_l
Nov 3, 2025
The experience did not... - The experience did not happen at all and no one told us. And no one ever reached out to explain. We will never use Viator again.
Review provided by Viator
Jill_e
Oct 6, 2025
Terrible - It was the worst tour we've ever booked through Viator. We waited 45 minutes and our guide never showed up. It was so disappointing. we missed the 911 memorial experience. I will be requesting a refund
Review provided by Viator
John_b
Jul 25, 2025
Extremely Disappointing Tour & Customer Experience - The 9/11 and option One World Observatory tour was horrible. The tour guide spent more time talking about random New York “facts”, but knew very little about the actual 9/11 memorial. Capping off the extremely disappointing tour, the guide did not provide tickets to the One World Observatory and follow ups with Viator were not helpful. While other tours booked Viator were great, this tour felt like a scam and disappointingly Viator were not helpful. Buyer beware! Highly recommend steering clear
Review provided by Viator
Check Availability
From $40
From $40
up to 15 guests
1 - Adult
Select a date
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).
More activities from this operator
From $28
4.3
55 Ratings
NYC Skyline Cruise: Iconic Views & Landmarks
New York
From $90
4.2
12 Ratings
Key West: Dolphin Watching Cruise & Snorkeling
Key West