Once the booking is received you will receive an email confirmation from our team.
If you have any concerns prior to pickup, you can call or email our team who will be happy to assist you 24/7.
You will receive an automated SMS 30 minutes prior to your pickup with chauffeur and vehicle details along with a GPS link to track the vehicle.
You will be met by a professional, courteous, and well-presented chauffeur who will assist you with your luggage and open your door.
There will be a bottle of water ready for each passenger to enjoy whilst travelling in style and comfort to your destination.
Upon drop off, your chauffeur will open your door and assist you with your luggage.
You will receive a final SMS thanking you for travelling with Hughes and an option to leave feedback for your journey.

• Private transportation
• Bottled water
• All Fees and Taxes
• In-vehicle air conditioning

We distinguish ourselves from competitors as Australia’s oldest and only fully national chauffeur service, boasting over 120 years of experience. Our Airport Transfer service ensures a premium passenger experience with no waiting, no queues, and consistently high standards. Your chauffeur will greet you, handle your luggage, and transport you to your hotel or meeting in comfort. Avoid taxi lines and relax while we handle the driving for you.

• Trailers are available for excess luggage.
• Baby Seats on request

For a full refund, cancel at least 24 hours before the scheduled departure time.