Cancellations made more than 7 days prior to the event may reschedule, receive store credit or receive a full refund. Cancellations made 4-7 days prior to the event may reschedule or receive store credit. No refunds are offered within 7 full days of an event. Cancellations or no-shows within 72 hours of the event do not offer rescheduling or refunds (we will not be able to book these spots on such short notice). In the event the Elm City Party Bike cancels an event due to extreme weather, mechanical issues or other reasons, we will offer ticket holders to reschedule or store credit.