Sep 28, 2024
Perfect service. - I don't know why these folks do not have more reviews. I traveled from the US for my first time visit to the African continent. I was nervous as a solo female traveler. Well! all those nerves vanished after my first ride with Eliakim (Bosire). Airport pick was at night and was very late. A different employee stood with my name on a sign and waited patiently for my arrival. Eliakim made me feel comfortable and took me safely to my Airbnb and even showed me how to check in. During my stay Eliakim handled all of my travels around Nairobi. He was early for every pick up, always parked where I could see him immediately and chose only the safest routes. I briefly rode with a different company one day during my stay and quickly learned that it was best to stick with Mwashi Airport Transfer & Taxi. Not everyone is as careful with transporting their female riders as Mwashi. Do not hesitate to book with them. They do ask for advance payment. It was very easy and was no issue at all.
Review provided by Tripadvisor
Sep 10, 2024
Safe, reliable transport - We were really nervous that we would arrive after dark in a strange city without the certainty for safetyof having someone meet us. Then we read about Mwashi airport transfer and taxi service on TripAdvisor. After reading other’s reviews and connecting with George, Vincent and Whinny on WhatsApp, I felt perfectly confident that we had a safe ride to our hotel and a reliable driver for some sightseeing the following day. I would definitely recommend Mwashi to any traveler to Nairobi!
Review provided by Tripadvisor
Jun 14, 2024
Wonderful Trip - George our driver and guide he did a outstanding job. He took use to the Kenya national museum and the tall tower to look over the city. It was great!!! I highly recommend him.
Review provided by Viator
Sep 7, 2023
Highly recommend! - George is great...
Punctual, friendly, dotes on his passengers, clean and well maintained vehicles, easy to book and communicate.
Would only ride with George when in Nairobi.
Review provided by Tripadvisor
Jul 31, 2023
Brilliant transfer option - Booked a return transfer as it was cheaper than a prearranged. Brilliant experience. Drivers were in time and the communication at all points was spot on.
Absolutely no issues from my side and I would use again
Review provided by Viator
Apr 4, 2023
Would book again - Polite, punctual and professional. Great communication and great service. George was a great driver and got us to our destination on time
Review provided by Viator
Mar 13, 2023
SAFE, RELIABLE AND PUNCTUAL - If you are looking for reliable transport in Nairobi and keen on punctuality Mwashi is the go to person. Car is clean and well kept., also has options if you are travelling as a group or just need more space.
.....Happy client
Review provided by Tripadvisor
Mar 4, 2023
Safe, Kind, Helpful and Reliable Driving Services - George helped me as my driver for four days while I was visiting Nairobi as a solo female traveller. He was very communicative. Fast and proactive with his responses. And was always early or right on time. He was very flexible and happy to take me anywhere I wanted. And waited for me while I did some sightseeing and clubbing on my own. The comfort of knowing someone was just around the corner helped me see so much more in the city than I would have on my own. He also was able to make great recommendations about local attractions and how to avoid the worst of the traffic. Very safe and experienced driver. I never flinched once. : ) And very reasonable fees. He also knows many people in the tourism industry and can arrange local guides for other nearby destinations.
Review provided by Tripadvisor
Mar 19, 2025
Avoid Mwashi Airport Transfer & Taxi at All Costs – Unreliable, Dishonest, and Costly! - If I could give zero stars, I would. Mwashi Airport Transfer & Taxi is a complete disaster, and I strongly urge everyone to avoid them.
I booked a transfer with them for my return flight home, expecting a professional and punctual service. Instead, I got lies, delays, and stress. The driver kept claiming they were “just 5-20 minutes away” for over an hour—a blatant lie—and didn’t actually arrive until 80 minutes past the scheduled pickup time. By then, I had no choice but to overpay for an emergency transfer to make sure I didn’t miss my flight.
When I reached out for a refund, they flat-out refused, showing zero accountability for their incompetence. Their lack of professionalism and disregard for their customers is shocking. If you need a reliable airport transfer, do yourself a favor and book with literally anyone else. Mwashi Airport Transfer & Taxi is a scam.
Review provided by Tripadvisor
Dec 14, 2024
Left Standed at Airport! - The driver left me stranded, 8 had to go.l though a long line for immigration and luggage scan. After disembarking from the plane driver did not wait for me to complete the process. Or return my call. I do not recommend them at all!
Review provided by Viator