Visit to the Shedrick Widlife Trust - It was really good. We saw the cute little baby elephants playing in the mud. The team at Sheldrick Wildlife Trust gave us great insight on how they take care of the animals. Our guide was great too, very knowledgeable and helpful. Would definitely recommend.

Great Trip - The trip was great and we had a lovely experience. We got to feed the giraffes which was the highlight of the trip, it was busy but worth the trip. Highly recommend

Tour review - The experience and professionalism of the tour guides and management was heartwarming, and made the tour that much more enjoyable. I sincerely thank you guys . ASANTE SANA.

Epic experience! - Epic is even an understatement. The guide was very friendly and seemed well informed. This experience exceeded my expectation and the service was incredible.

Helpful staff and interesting activities - Douglas has been very helpful, he assisted me with information even before the tour and ensuredv that i got to my hotel before 2. In fact the tour was not that long - around 3 hrs and a half for one participant. As for activities themselves, seeing the giraffes and feeding them was really impressive, but the elephants less so. The organization taking care of them was interesting tho.

This is just a transfer service only - This is not a guided tour, it is simply a transfer service from your hotel to both of the animal centres, so I am only rating this experience as an expensive taxi service (and not our experience in the centres). The driver was not very helpful and was 17 minutes late to pick us up in the morning despite the fact that we are the only group who was attending the "tour" that day. I don't think the driver has added any value to our tour besides driving us there and back. We could have easily ordered a taxi from Bolt and booked the tickets in advance ourselves with a fraction of the cost that we have paid. However having said the above, I did have a great experience at the Giraffe Center and Sheldrick Wildlife Trust. The staff was great and informative, and I would definitely recommend people to visit.

Save your money - just get an Uber to the Giraffe Center. - Total waste of money. We got a message from the tour operator the night before the tour that they could not get tickets for the Sheldrick Elephant Orphanage. So... instead they took us to the Karen Blixen museum. Kinda ok, but I'm not much into Danish writers. Then they took us to the Giraffe Center. You paid for your own entrance fees to both locations and the driver barely said a word. And... the water promised in the tour description was not even present. You'd be much better off getting a taxi or an Uber to the Giraffe Center.

Absolutely horrible experience - Absolutely horrible experience, driver’s behavior,this driver also asked my son for lunch money for him self.the listing we booked also said bottle water included but never received any. The tour booked was misleading, was transportation, but we expect better service from drivers especially given how often we use viator. This is unacceptable and we demand full refund. We will be leaving a public review on the listing as well. Thank you for working with us to resolve this quickly. Also our driver took more money from us, then orphanage was charging.