1. Booking Request
   User Action: Customers can initiate a booking through a mobile app, website, or by calling.
   Details Provided: Information such as pickup and drop-off locations, pickup time (immediate or scheduled), vehicle preference (standard, luxury, etc.), and any special requests (e.g., child seat) are provided.
   System Response: Confirms the request has been received and starts searching for a suitable driver.

2. Driver Matching & Confirmation
   System Action: The system pairs the rider with a nearby driver based on location, vehicle type, driver rating, and estimated arrival time.
   Driver Action: The driver can accept or decline the ride.
   User Notification: The user receives details about the driver (name, photo, vehicle information), estimated time of arrival (ETA), and can track the driver in real-time.

3. Driver Dispatch
   Driver Action: The driver navigates to the pickup location.
   User Updates: The user can track the driver’s movement in real-time and is notified when the driver is nearby or has arrived.
   Communication Option: In-app messaging or calling options are available for coordination between the rider and driver.

4. Pickup
   Driver Action: The driver arrives at the pickup point and may verify the passenger’s identity if needed.
   User Action: The user confirms the ride and enters the vehicle.
   Status Update: The ride status updates from “Driver Arriving” to “Trip in Progress.”

5. In-Transit
   Navigation: The driver uses GPS to follow the optimal route.
   Monitoring: The ride is monitored for safety and efficiency, with both parties able to view the estimated time of arrival (ETA).
   Support: In-app support is available for any issues such as route changes or emergencies.

6. Drop-Off
   Driver Action: The driver reaches the destination and ends the trip in the app.
   User Action: The user exits the vehicle and confirms the ride’s completion, either automatically or manually.

7. Payment & Rating
   Payment Processing: Payment is automatically processed through the app (credit/debit card, digital wallet, etc.), or can be made in cash if permitted.
   Receipts: Receipts are emailed or accessible within the app.
   Ratings & Feedback:
   Riders rate the driver and can leave a review.
   Drivers can also rate the rider.
   This feedback is crucial for maintaining quality and safety.

8. Post-Ride Support (Optional)
   Customer Service: Available for issues such as lost items, disputes, or complaints.
   Ride History: Stored in the app for future reference, reporting, or rebooking.

• On-board WiFi

Discover the delightful Mykonos town with exclusive private chauffeured services that focus on your comfort and privacy. Whether you’re eager to explore local attractions or simply take in the breathtaking scenery of this renowned island, our committed team guarantees top-notch service and a personal experience. Relish the warmth of Greek hospitality as you travel effortlessly between destinations, maximizing your Mykonos journey.

• Enjoy private chauffeured transportation throughout Mykonos town
• Experience premium service customized to your preferences
• Explore local attractions with complete privacy and comfort
• Savor the warmth of Greek hospitality during your visit

For a full refund, cancel at least 24 hours before the scheduled departure time.