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  • 3375 Calaveras Rd, Milpitas, CA 95035, USA
  • 3375 Calaveras Rd, Milpitas, CA 95035, USA
  • 0 Ratings
We had a great time on the trail ride. Keep up the good work!
  • 0 Ratings
A Gentlemen was very upset when we got there that out of his 1 hour booking his daughter sat on the horse for 20 minutes waiting to go on the trail, he was swearing and cussing saying he'd never come back but from what he said it sounds like he was expecting lessons not a trail ride which is what he booked for, so I think his expectations were wrong to begin with. We did book for an hour and a half and they asked if we could do just an hour because they were understaffed and short on horses. We understood and that was fine. All the staff seemed stressed and unsure how everything was going to pan out and people were waiting and passed their riding times. The horses did seem VERY tired and overworked and it felt like it was taking extreme exertion each step. I felt bad for my horse and felt like maybe i was a little too big for his size. My straps were a little too short which made for an uncomfortable ride, they did offer to lengthen them but we were so far behind start time and people were waiting that i didnt want to hold them up any longer. I would say we probably had about 40 min riding time. But the reason for my 4 star review was our guide Ashley. She was amazing! it was my daughters birthday and her first time riding and they gave her their most behaved horse, and she rode directly behind Ashley. She engaged with my daughter the entire trail and was teaching her about horses and different breeds and asking her questions about herself. She was absolutely a sweetheart and a very natural guide and leader. She was genuine and great with all the kids, but particularly made a really memorable experience for my daughter on her birthday! I would go back just for her, but would probably check to make sure shes working first. Most likely it was just an off day for the park we had a great time overall, and they did reimburse us in person for the half hour lost and apologized. Im glad in hindsight that it was just an hour it was the perfect amount of time i'm sure for the tired horses too.
  • 0 Ratings
We were overbooked. Had to change our ride from 1.5 hours to 1 hour. That was fine. I also appreciated the fact we were refunded some of our money due to the overbookibg issue. Our trail guides were really nice.
  • 0 Ratings
The trail was fantastic, but riding time was much shorter than I booked, ride only one hour.
  • 0 Ratings
We got to travel faster than a walk, and even got some ring time at the end! Very fun!
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