Wildlife Presentation in Miami

The check in process for the Sunday 2 hour tour took forever. It was very disorganized with staff taking a very long time to move back and forth from the office to check in each group that was arriving. The tour ended up starting 15 minutes late due to the slowness of the check-in process. The tour guide itself did great. There was signage saying that everyone was supposed to be wearing a mask but there were older children not wearing masks and no ZWF staff asked that they put them on- even with the tour being tightly spaced sometimes without the ability to maintain ideal distancing.

I really liked this place, animals were amazing and the people were very nice in taking care and interacting with the animals and people. I would have liked the opportunity to be able to see the animals after my tour without feeling like I was doing something wrong though.

All was as expected and the guide was wonderful

I was under the impression that the tour groups are more individualized, you go around with your party/reservation and not joined with whomever else was there. My group of 6 (including 4 children) were put with a larger group that were vaping during the walk, being loud, and standing at the front of every exhibit; so we tended to stay together towards the back away from them.

Amberlyn our tour guide was very friendly and nice! She also had fun facts about many animals! I would definitely visit again! Amazing experience! 😀 10/10

Loved everything and the pretension.

Fantastic time. My toddler is still asking for dipa the tiger and our tour guide was the best! Would love to go again one day!