• Booking

Once your booking is confirmed, a comprehensive itinerary will be sent to you, detailing your pickup time and vehicle type. Each booking is meticulously reviewed by the dispatch team to ensure complete accuracy.

• Pre-Trip Coordination

Prior to your journey, the operations department assigns a chauffeur and prepares the vehicle according to your service type—whether it’s an airport transfer, cruise pickup, or hourly charter. The driver’s name and contact number will be provided 12–24 hours before pickup. Flights and cruise arrivals are monitored in real-time to ensure punctuality, even in the event of delays.

• Pickup Procedures

Airport Transfers: Your chauffeur will meet you at the baggage claim area designated for your flight or curbside outside the terminal, based on your chosen service.

Cruise Port Pickups: The driver will be stationed at the terminal assigned to your ship, ready to assist with your luggage.

Hotel or Residence Pickups: Your chauffeur will be in the lobby or at the front entrance 10–15 minutes before your scheduled time.

• Transit Experience

Enjoy a private, air-conditioned luxury vehicle, which is cleaned and inspected before each trip. Complimentary bottled water and Wi-Fi are available onboard. Our chauffeurs drive safely, select optimal routes, and maintain open communication to ensure a smooth and comfortable journey.

• Drop-Off and Completion

Upon reaching your destination, your chauffeur will park in the designated drop-off area—whether at airport terminals, hotels, cruise ports, or private residences—assist with your luggage, and ensure your satisfaction before concluding the trip.

• Bottled water
• Taxes

Experience a smooth transition as you travel from Miami International Airport to your hotel or the Port of Miami. A professional chauffeur will meet you at baggage claim, assist with your luggage, and ensure you seamlessly enter Miami’s lively atmosphere. Enjoy the comfort of a private, air-conditioned vehicle equipped with Wi-Fi, perfect for staying connected or planning your next destination. With 40 minutes of complimentary waiting time, you can begin your Miami adventure without stress.

Professional Chauffeurs: Skilled in hospitality, safety, and discretion—punctual, well-dressed, and knowledgeable about the local area.

Luxury Fleet: Choose from modern Cadillac Escalades, Suburbans, Sprinters, and Sedans, all fully licensed, insured, and regularly maintained.

Family Commitment: Complimentary child safety seats are available upon request, ensuring safe and comfortable travel for families.

For a full refund, cancel at least 24 hours before the scheduled departure time.