Terrific Tolantongo - The entire experience was otherworldly, from the pools perched on the edge of the rocks to the beautiful blue colour of the water…our journey there from Mexico City, though long, was filled with wonders along the way. Mountaintop backdrops, valley views, stopping along the way to try some barbacoa for breakfast etc. The caves were the highlight of our experience and if you like a sauna venturing into the caves is a must. Our guide, Javier was knowledgeable, kind, and reassuring and his enthusiasm had us waiting with abated anticipation. He allowed us time to explore independently and collectively when necessary (in the dark tunnels of the caves) and it was lovely to see that he too had a wonderful time. He is quite a responsible and cautious driver and would recommend him as a guide on your trip to Tonlantongo. I will definitely add this to my list of must try experiences to all travel enthusiasts.

Once in a lifetime experience - Excellent! Javier got in touch with me the day before to confirm pickup details, was prompt, and explained the history to us. The views were amazing and it was a great day!

Tolantongo Caves and hot springs - Beautiful place to visit. Our guide Guillermo was very friendly and knowledgeable about our tour. He was a safe driver and stopped for whatever we needed. Highly recommend this tour and tour guide.

Breathtaking - Beautiful place, especially the 2nd part of the tour near the river and the caves. We were there in October and it was nice and quiet during the week and we had a private tour guide Javier who spoke good English and was very helpful and friendly.

Great time - Definitely recommend this tour for anyone who wants to visit this site! Our guide was fun and made everything really easy for us. We got cell phone holders for a vendor on the way, which were very useful for taking pictures and using our flashlights in the cave.

Great 1 day trip - Such a great 1 day trip. We were picked up at our hotel early in the morning and the driver took us to the Tolantongo Caves. On the way, he stopped at a shopping mall as we forgot our towels. He also suggested to buy drinks/snacks there as the prices for drinks and food inside the park are higher. We were the only people he picked up, so it felt very private. The park was pretty empty so had a great time to swim around and take pictures. It’s worth the money and would definitely recommend. The only small negative was that the driver did not speak English well, but we used apps to translate and communicate.

Fantastic experience! - Tolantongo was incredible! You absolutely cannot miss it. The drive is kind of long (3.5 hours) but the last part of it is beautiful and our driver David was amazing! He was so patient and chill and answered all of our questions even though our Spanish isn’t that great. Thank you David! They don’t take you to any tourist traps/gift shops like other tours in Mexico City, instead it’s just the beautiful waterfalls and caves and river and pools. My brother and I had so so so much fun.

👌 - Our driver Antonio was amazing. He shared wonderful details about the area and the people. We absolutely loved the day trip to the hot springs. Hot Tubs, waterfalls and cave, the tunnel and the river, each activity was unique. Try to get them all covered. Must bring cash along as none of the places accept credit cards. Also we went on a week day so the place was not over crowded.

Stunning but crowded - The caves were the best part. It’s a little too touristy and the pools are overcrowded, not exactly serene. But, the location and drive are beautiful. I recommend getting a personal driver and guide. Our driver was the best.

TOLANTONGO GROTTO - The place alone is a very pleasant and unforgettable experience; however, I consider the guide (Lalo) although with good disposition, he did not have the best control of the group, he is young and sometimes used inappropriate language (high-pitched and perhaps vulgar words) which could be misinterpreted by visitors, mainly foreigners, who are not familiar with the use of that language. On the other hand, we requested the excursion outside in Spanish and, since there were more foreign tourists was given 90 percent in English, please, it would be prudent that when hiring domestic tourism would be made precise that because there is not enough Spanish speaking tourism, it will be done in another language in order to be able to hire or not. Finally, suggest the guide give precise directions in order to carry out the activities, while there were several confusions in schedules and itinerary. Hopefully our suggestions will be taken into account, while the only purpose of these are to make the Service provided to domestic and, mainly foreign tourism that comes to enjoy our beautiful country, better and better. On the other hand, the Service provided by Juan Carlos as a driver was excellent and sometimes, to express question clarified the doubts raised about the vagueness of the guide's indications.