Great Ruins tour with Jhoana. We loved it. - Our guide was Jhoana. They send a video and a google pin. Use the google pin it was much simpler to get to the meet-up point which is about a 10 minute walk. This company works with a few drivers. It was very interesting, they use taxi's. Our taxi driver and his car fit 5 of us spaciously. The drive to the ruins is about 1 hour on a good road. Jhoana during the travel time gave us history and facts and answered our questions. At the site, you are given their guide. The ruins guide are certified with their id displayed. I asked the ruins guide for a tour geared for an 8 year old. Since my niece was in the group. I needed it to be engaging and fun and not heavily detailed. And the ruins guide did a wonderful job. It was so kids friendly. My niece learned a lot. Our kid friendly tour on site lasted about an hour (normal tours are closer to two hours) and Jhoana never leaves your side. We tipped the ruins guide very well since it was a fun tour for everyone. At the ruins were were happy we brought bug spray. On the way back Jhoana asked if we wanted to stop at a fruits stand. It was nice to have the offer to taste local fruits but we said no. We didn't want any stops and we drove straight to the pier. We felt safe and comfortable with the driver and Jhoana. The total travel time of 2 hours few by because Jhoana made it so interesting. We enjoyed the entire tour. Jhoana sends a text in the morning to let you know she is at the port and gives you the local time. She gets to the port super early. For us Local time and Ship time were different and not in our favour. Our tour time was set for 10am but Jhoana is there when the ship gets in. So we changed the time to start at 9:15AM. It's nice to have this cushion. I recommend this company. Our family had a great time and we loved the experience.

Highly Recommend Chacchoben Ruin Excursion - Jhoana was a wonderful guide! She did a great job giving us background on the Mayan culture and the history of Chacchoben Ruins. Hugo was a wonderful driver and got us quickly to and from the cruise port to the ruins.

Our guide and our... - Our guide and our experience was wonderful. Professional and personal tour that we would all highly recommend

Best private tour without all the slow groups - Nacho was an awesome guide! We had a great time and conversation. The pineapple was incredible. Definitely recommend!

Amazing Mayan Ruins experience - Joseph was a fantastic tour guide, one of the best excursions we have ever done. He was very knowledgeable and friendly. The private tour was an amazing experience.

The ruins were fascinating and the guide there was very informative and helpful. - We had a wonderful time on this excursion. Jhoana was excellent, cheerful, informative and even got us fresh fruit on the way back

Interesting and fun! - Spectacular tour! Highly recommend it. Thank you so much Johana for your time, guidance, knowledge and fun personality! We had a blast! -Blanco Family

Chacchoben with Charlie! - What a great excursion! Our guide Charlie was AMAZING! Made us feel so welcome and kept everything fun filled and safe! Stopped at a roadside market for some of the most fresh pineapple and mango we’ve ever had! I 10 out of 10 recommend choosing this excursion and Charlie!

Best value, beats a cruiseship excursion any day!! - Great personalized experience. Guide very friendly and related his family's history in the area. Very proud of his heritage and rightfully so! Only 6 in our group too!!

Do not book this tour - Tour guide used the N word and drank beer. Had little knowledge about ruins. Very inflexible and would not listen to our requests.