Great ruins and beach excursion! - Eliso was very great! He kept us in front of the big groups so we didn't get crowded out by the big groups! He was very informative and made sure we made it back to our ship on time! Had a great driver to and from the ruins! The beach we visited at the end was very nice and quiet and the restaurant was authentic food!

Great driver and Tour Guide!! - Driver Victor and Tour Guide Juan Carlos were excellent. Juan Carlos was really knowledgeable about the Mayan traditions and explained everything very well

Great trip! - This was a great tour! They provided water all along the way, and soda while we waited for everyone to arrive. The guides, Gabriella and I can't remember her partner's name, were very informative. They answered our questions and taught us about the surrounding communities as well as the ruins. They also made sure we got back to the cruise ship on time. It was a great day!

Mayan Ruins Tour - Carlos gave a great tour of the ruins. He was a walking encyclopedia on the subject. There was a lot to see and he knew about it all. Great guide and very professional and personable.

Family tour of Chacchoben - Eliseo and Gabby did a great job describing the pyramid, how it was built and the city around The Costa Maya port. They also made sure we got back to the port in plenty of time. Thanks for making our tour enjoyable!

Great day trip from the cruise port - All of the drivers and tour guides were very nice and friendly. (Funny too!) gave good insight to the ancient roots of Mexico. They gave us cold water upon arrival. Additional water once we arrived. The van’s A/C is very weak. So be prepared to be hot and a bit sweaty by the time you arrive. It was a great day and dropped by a local fruit vender and get some fresh fruits! For $55/pp it was a good deal compared to the cruise excursion prices.

Great excursion - Juan Carlos (tour guide) and Victor (driver) were great! Very knowledgeable about the Mayan history and ruins. The transportation vans were nice with AC and charging ports. Before we left we had our choice of a beer, shot of tequila, or soda and then they kept us hydrated with bottled water the rest of the trip. We stopped at a road side stand and got pineapple and fruit juices. Get the pineapple, so good!!! Our family chose to go to the beach after. If you're looking for a quite not crowded beach, skip this part. There were chairs and umbrellas included. Lots of shops, people selling all sorts of things, restaurants, and massages. My husband got a massage and said it was pretty good. They do it there on the beach under a canopy for $20 for 1 hour. There are restaurants on the beach as well, but we didn't eat as we only had 1 hour.

Should try at least once! - We booked our tour through Trip Advisor since it was almost half the price if we booked it through our cruiseline. Our tour guide was knowledgeable and gave an overview plus lots of information during the 45ish minute drive to the Mayan Ruins. The one suggestion I would pass along to future travelers is to bring bug spray, they do have bug spray for purchase outside of the Mayan Ruins but it is $15, which I suppose is a fair price to avoid malaria and Zika virus haha. During the tour everyone stayed with their own group and guide, it was certainly nice to see at least once in my lifetime! Nothing but nice things to say about our tour guide we could tell he really does like his job and what he does. The car ride back was a little bumpy but nothing can be done about that.

Great to see the sites, if you've not been... then go! - The ruins are the star of the tour and are impressive. It was good to have bottled water throughout the trip - as it was hot! The guide was informative and happy to answer any questions, his English was good, although he did repeat himself a little at times. The site has toilets, a gift shop and food stores - although to be expected they are tourist prices. The coach was comfortable and air-conditioned. However note that it is a "large" coach tour and not a minibus tour, so there will be 50ish people on the tour - it's not an intimate tour experience at all. As our boat was departing at 3:30pm we didn't feel we had enough time to visit the beach - no reflection of the tour itself, just us wishing to get back to the port (as there is lots to do at the port itself). We (the parents) had previously done a trip like this 6 years ago without the kids. It was a minibus (10 people) tour with unlimited soft drinks, a stop at the side of the road for local fruit tasting, etc and a guide that had a smaller group so it felt more personal - it was so much better, this made this trip a little disappointing for us. Again not this tours fault, but do realise you're in a big coach group with this tour.

It was just ok - We only had less than an hour at Mayan ruin . Our guide was nice but not knowledgeable of the Mayan people . Disappointed in that.