JC was an excellent and... - JC was an excellent and incredibly knowledgeable guide. The ride there was nice and they provided drinks (soda/water) along the way. The van was very comfortable. At the ruins, there were a lot of people but he made sure we saw it all and educated us on so much. On the way back, we even stopped and had some samples of delicious pineapple 🍍 . Best part was the seats reclined in the van, bc we were exhausted on the way back! Overall, a great excursion and learned so much! My 12 year old loved it too.

Disabled vet finally seeing the Ruins. - Our guide his name was Juan Carlos and he was so funny and made everything a great experience. He had plenty of water for everyone so we stayed hydrated on a hot day seeing the ruins but explained a lot completely in detail. He even had laminated pictures to show explaining other stuff. He was very informative. The ruins were definitely a slight to see. My husband does have a wheelchair so I would say that if you have a wheelchair. The rough terrain is a little complicated, but we did okay.

Great and educated service! - Very friendly guide. Gave us lots of history and archeology information. Love to experience this type of educated service from my countrymen (I’m Mexican too). Site is small compare with Teotihuacán or Chichén Itzá, but enjoyable. Great excursion for the price.

Great way to visit the ruins! - Great experience overall! I would definitely recommend if you are interested in seeing the ruins. We saw others on tours from cruise ships and they were in very large busses. Our tour had just ten people so it was a much more intimate experience and we could ask questions and hear. Our tour guide Yamada was fantastic.and gave us a lot of information about the town and the ruins. She gave a lot of history on the Maya people and culture during the ride out to the ruins and then gave us info and time to explore while at the ruins. She was happy to answer all of our questions and seemed very knowledgeable. I really enjoyed the visual aids she used to illustrate different things. On the ride home she stopped at a local fruit stand and bought us some pineapple slices. They had a cooler of cold water which was nice because it was very warm. If you choose this tour, make sure to read the instructions on how to get to the tour meeting place. You have to leave the cruise port completely to get to their booth and they cruise lines don’t make it easy to get out. (They want to keep the money for themselves). It is about a 1/4 mile walk. You may also have to wait a bit for everyone in your party so be prepared for that as well. We were a little disappointed as 6 of the people on our tour delayed us close to an hour. They did drive us to the Main street to take a picture by the Mahaual sign while we were waiting, which was a nice gesture.

VIP Experience - There was just another couple with us, which made it very personal. Our guide was awesome and very knowledgeable. He even told us about the area and upcoming projects at the port. We were provided snacks and drinks, with him even stopping at a local stall and buying us fresh pineapple!

Very informative tour. - This was exactly what I thought it would be, with great service, good driving and an informative tour. One thing to be careful of is the pickup point. It is a 5-10 minute walk once you leave the port area, but the driver dropped us off right at the port area entrance. I would recommend anyone who is thinking about this tour to take it! I would give it 4.5 stars but closer to 5 than 4.

The van was clean and the... - The van was clean and the AC cool! The driver and companion were very nice and offered drinks and snacks. Our tour guide Carlos was hilarious and very knowledgeable. I highly recommend this excursion!

A very good tour! - There is a lot of walking! We did over 10,000 steps by 3:00 pm….. off the ship, off the pier… out of the port and finally to where we met up with our tour guide and driver. It was definitely worth it….. Ishmael was a wonderful guide and taught us much. The ruins are amazing to see. The pineapple was very sweet and tasty. The ride to the ruins was about 45 minutes but it allowed Ishmael to teach us. I recommend this tour.

Great experience - The tour guide was excellent. Knowledgeable, friendly and spoke excellent English. All round a great experience.

Amazing Mayan moments - We had a little snafu to start our day…I had messaged with the company via the Viator app, and was told 9:30 am for departure. At 8:45, our driver called to say we were late. 20 minutes later of running off the boat and through the maze of vendors to get through the pier, and we were in the van to go. Octavian was passionate to share Mayan culture and facts with our group. It was a super interesting way to spend our 40 minute drive to the ruins. The ruins were amazing. It was HOT, but there is a TON of shade along the walkways, so you can keep cool. Octavian also carried cooled water bottles for us to drink when our own supplies ran out. (Don’t forget water!) On the way home, our van stopped at the fresh fruit stand and we each received a few slices of fresh pineapple to snack on on the way home. They also stopped just a bit down the road for our soda drinks. We were dropped right in front of the pier when our day was complete. Overall, a little bit of culture for the family along with some sightseeing and snacks.