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Madrid Bus Tour: 24-Hour Double-Decker Adventure
3.6
3,039 Ratings
Madrid
Discover the rich history of Madrid with a hop-on hop-off bus tour. Explore at your own pace, switch routes, and learn about the city’s past with an audio guide. Book now!
Discover the rich history of Madrid with a hop-on hop-off bus tour. Explore at your own pace, switch routes, and learn about the city’s past with an audio guide. Book now!
Duration:
1 hour, 30 minutes
Cancellation:
24 hours
Highlights
- Monumento a Filippo IV - Route 1 (Blue) and the Night Tour offer an opportunity to explore Historical Madrid. This circular journey provides a comprehensive tour of the city’s historical, artistic, and monumental highlights. Travel along the picturesque, tree-lined Paseo del Prado and marvel at the splendid architectural gems of the Habsburg royal…
- Monumento a Filippo IV - Route 1 (Blue) and the Night Tour offer an opportunity to explore Historical Madrid. This circular journey provides a comprehensive tour of the city’s historical, artistic, and monumental highlights. Travel along the picturesque, tree-lined Paseo del Prado and marvel at the splendid architectural gems of the Habsburg royal heritage. Discover sections of Madrid’s Art Triangle and enjoy breathtaking views from the Royal Palace to the Temple of Debod.
- Plaza de Cuzco Madrid - Route 2 (Green) invites you to explore Modern Madrid. Venture beyond the city’s historical sites and royal monuments. From Atocha Station to Nuevos Ministerios, and from the iconic Puerta de Alcalá to Puerta del Sol, admire the capital’s most contemporary architectural marvels, including the impressive KIO Towers, the modern sculptures of the Public Art Museum, and Real Madrid’s Santiago Bernabéu Stadium. Experience Madrid’s dynamic life, art, and modern traditions on this tour.
What's Included
- 2-hour guided walking tour
- Sightseeing bus tour with 2 panoramic routes (if panoramic tour option is selected)
- Headphones
- Night Tour of Historic Madrid (if Night Route option is selected)
- Free drink at Tablao Flamenco La Quimera. Check conditions on board.
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2-hour guided walking tour (based on tips at the client’s expense and discretion)
-…
- 2-hour guided walking tour
- Sightseeing bus tour with 2 panoramic routes (if panoramic tour option is selected)
- Headphones
- Night Tour of Historic Madrid (if Night Route option is selected)
- Free drink at Tablao Flamenco La Quimera. Check conditions on board.
- 2-hour guided walking tour (based on tips at the client’s expense and discretion)
- Audio guide in 14 languages
- Open-top, air-conditioned double-decker buses with sliding roofs
What's Not Included
- Hotel pickup and drop-off service
- Meals and drinks, unless specified
- Hotel pickup and drop-off service
- Meals and drinks, unless specified
Additional Information
Discover Madrid leisurely and without haste on a double-decker sightseeing bus. Benefit from two panoramic routes available for a full 24 hours with a single ticket, allowing you to switch between routes and learn about Madrid’s history through a headphone audio system offered in fourteen languages! In the summer, take advantage of a panoramic night…
Discover Madrid leisurely and without haste on a double-decker sightseeing bus. Benefit from two panoramic routes available for a full 24 hours with a single ticket, allowing you to switch between routes and learn about Madrid’s history through a headphone audio system offered in fourteen languages! In the summer, take advantage of a panoramic night route, perfect for exploring the city after sunset and appreciating the illuminated beauty of Madrid.
- Buses are adapted for passengers with reduced mobility. The features include an automatic access ramp, reserved space for wheelchairs with safety clamps and fastenings, and an extended ramp and kneeling system to the right of the bus.
- Please note that the itinerary may be altered due to events or celebrations in the city (cultural events, sports events, official acts, or construction works).
- The guided walking tour of Madrid is offered in either English or Spanish. You can check information or reserve your spot using the QR codes available onboard the bus.
- The Panoramic Tour ticket is valid for both routes for 24 hours after redemption, any day of the week. Only one trip per route is allowed.
Location
Pl. Canovas del Castillo, 2
Plaza Canovas del Castillo
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
3.6
(3039 Ratings)
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Judith_j
May 25, 2025
Madrid Panaramic Bus - While in this area you must see Museo de Prado, perhaps have lunch in the museum and enjoy the artwork of the local artists.
Review provided by Viator
Hootie1963
Apr 11, 2025
Good - A great way to see the city, commentary is pre recorded - but good nonetheless.
Takes about 90 minutes (old city tour). We probably wouldn’t have seen so many sights unless on a tour.
Note this is a circular tour - no stops. I understand there are other tours which offer this facility. We knew in advance & happy to sit back & enjoy the sights.
Commentary options is several languages.
Review provided by Tripadvisor
Bruceleonard_c
Feb 16, 2025
Better options - The 48 hour ticket I booked was no longer an option - was not advised by Viator - had to exchange my voucher for a 24 hour one. There is no longer a hop on hop off experience in Madrid
Review provided by Viator
Manette
Apr 11, 2025
Don’t take this tour - Boring as anything. Just stuck in traffic for an hour. Bus staff totally ignored passengers and spoke to driver only had her back to everyone the whole time. Just pressed buttons for recorded information and not always at the right time. We didn’t know where to look!! Very frustrating. Seemed like no care for the customers. Would not recommend this tour at all.
Review provided by Tripadvisor
Quest36469146741
Mar 13, 2025
Never recommend. - Money doesn't matter, it spends time. First of all, this company does not cover the Korean service. There were hardly any vehicles. Those who don't speak English can't easily get information in various situations. And even English basically doesn't work in so many places where audio is broken. The car is full of garbage and the driver is very unfriendly. Just walk or look for other options. Never glitter. In fact, I had to run this very inefficiently. Very sorry. judgment
Review provided by Tripadvisor
282paolog
Mar 8, 2025
Refund - We bought the tickets without being warned that the buses no longer make stops and you can not get off for an hour. I asked for a refund and first they told me to go to the person who sold it to me, then they promised me a refund but then they disappeared. Well done, I congratulate you on your good trickery.
Review provided by Tripadvisor
Traveler762452
Jan 7, 2025
TERRIBLE EXPERIENCE!!! - TERRIBLE EXPERIENCE!!! One day before I left Madrid I bought two passes thinking I could use the passes in the evening. The advertisement says you can use the passes for 24 hours and hop on and off the bus at will. When I get to the buses they told me I couldn’t use the passes after 6 PM and I would have to wait until the next day to use the passes. Well I was flying back home the next morning so I couldn’t use the passes. I contacted customer service to request a refund and they said they can’t give me a refund unless the refund was requested within 24 hours of my pass date. I bought the pass the same day I intended to use it. I am so angry with this company and their false advertising of a 24 hour pass. I wonder how many people have lost their money because of Madrid City Tour’s false advertising and ridiculous refund policy. I plan to file a complaint with the Madrid Consumer office.
Review provided by Tripadvisor
Culture46939982991
Jan 7, 2025
Wrong information and no refund - Never use this company. Find another one with same color.
They did not operate stations for days at least and we could have not used it. They say the stop I was going to use did not work on the day and I had to use another company. And they refused to give us refund even though they offered wrong information even in their app. It said it is working in the stop when I was complaint about it with them. And one of another info of their app says it is not working.
One lady says it is not working the email reply says it is working, they say they did it in the app, another info still says it is working.
Just accept error and not functioning well and ask us forgiveness.
They say no refund by the regulation of this company.
How we can use this kind of awful system with trust when we travel where we do not know it.
Let’s not use this kind of not frank company with so many errors with delivering wrong information of their services.
Review provided by Tripadvisor
Tatucky
Dec 4, 2024
They didn't honor the 48 hs tour. - There are 3-4 Hop-On/Hop-Off tour companies in Madrid, and unfortunately, this is the worst one to book with. I purchased two adult tickets for the 48-hour tour in advance, but the experience was extremely disappointing.
On the first day, we only used the service for an hour. After getting off the bus to visit a monument on the Historic Madrid route, we couldn’t locate the other stops to rejoin the tour. The stops were poorly marked and difficult to find, forcing us to walk all day instead.
The following day, we attempted to use the Modern Madrid route, but the bus driver claimed our tickets were valid for only 24 hours, despite me showing the confirmation and receipt for the 48-hour tour. Additionally, the headphone jacks often didn’t work, and the staff on board had limited English proficiency, making communication challenging.
In the end, we only managed to use the service for about an hour over two days, despite paying full price for a 48-hour tour. The experience was frustrating and far from enjoyable.
I strongly recommend using City Sightseeing or Big Bus instead, as they appeared to be better organized and had a more visible presence around the city.
Review provided by Viator
Keeann_d
Oct 20, 2024
Oh no... - Absolutely horrible. Time of day is not suggested due to traffic. We could not finish our tour because of a parade. We were picked up at The four Seasons and dropped off in a less than desirable area right at 730pm.
Not my idea of a good time nor my best use of my money👀😳
Review provided by Viator
