• Museo Nacional del Prado - A Smooth & Adaptable Beginning: Download the World City Trail app and log in using your 10-digit booking reference. Please note: This is entirely self-guided; no one will be there to meet you. You can start at any time, day or night. For the optimal route, it’s recommended to begin at the Prado Museum, but you have the flexibility to start or finish anywhere.

Interactive Discovery: Embark on a 4.5km walk (approximately 60 minutes of walking time). Use your creativity and keen observation to solve riddles at locations like the lively Puerta del Sol or the grand Royal Palace to reveal your next destination. The entire activity typically takes around 3 to 3.5 hours, depending on your pace and breaks.

Your Tour, Your Style: Personalize your journey by altering the sequence of locations or skipping stops to suit your schedule. Take a break or explore a site and continue right where you paused. There is no time restriction—your access is valid for a whole year.

Stories & Advice: Discover legends and history through text or audio guides at sites such as the historic Plaza Mayor. Includes curated recommendations for local restaurants and shops. Available in six languages: EN, DE, FR, NL, IT, ES. Note: Outdoor-only; internet connection required.

• World City Trail App: Download the app and use the 10-digit ticket number. Select ‘Create’ to start.
• Audio Guide & Navigation: Full audio tour and GPS navigation included via the app.
• Insider Tips: Access to local recommendations for authentic restaurants and shops.
• 24/7 Live Support: Contact us at our official chat (Please note: No phone support available).
• Custom Finish: Choose where to end; doesn’t finish at the starting location.

• Live Guide: 100% self-guided; no one will meet you at the start—start anytime you want.
• Entrance fees
• Max 15 people per booking in Madrid. For larger groups, make multiple bookings.

Discover Madrid in the Best Way: Scavenger Hunt & Self-Guided Tour. Engage in play, learning, and walking! Enjoy the freedom to explore at your own pace with a completely self-guided experience. Begin anytime (24/7) without the need for guides or schedules. Take a break for chocolate con churros at San Ginés or savor a calamari sandwich at Plaza Mayor, and continue whenever you wish—even the following day. This exceptional team-building activity is ideal for couples, families, and groups.

The “Complete City” Package offers everything you need in one app:

• Interactive Game: Solve puzzles and uncover over 10 major attractions, along with hidden gems revealed along the journey.
• Audio & Text: Choose to listen to our audio guide or read about the history and legends of each site.
• Insider Tips: Gain access to curated local restaurant and shop recommendations.

Places you will visit: Museo Nacional del Prado, Puerta Felipe IV, El Retiro Park, Puerta de Alcalá, Cibeles Fountain, Plaza del Sol, Plaza Mayor, Mercado San Miguel, Plaza de Oriente, and the Royal Palace.

• Total Flexibility: Start anytime you want—there is no fixed schedule. You can pause and resume as often as you like.
• Weather & Health Guarantee: If bad weather or illness prevents you from going, you can do the tour any other day. You can even contact us to change the tour to a different city!
• Technical Requirements: A fully charged smartphone and an active mobile data connection are required. Important: Please disable any VPN and avoid city Wi-Fi, as these will cause the app to malfunction or disconnect.
• Essential Gear: We recommend wearing weather-appropriate clothes and comfortable walking shoes.
• Audio Experience: You can use your phone’s speaker to listen to the tour, but you are also welcome to use headphones if you prefer.
• Support Policy: We offer 24/7 live assistance via worldcitytrail chat. Please note that we do not offer phone support; the chat link is our only official support channel.

For a full refund, cancel at least 24 hours before the scheduled departure time.