After booking your transport, rest assured that your flight status will be monitored continuously. It is crucial to provide at least 24 hours’ notice if there are any changes to your flight to allow for a seamless booking adjustment. Failure to notify us of a different flight arrival will incur additional costs for a second wait, as we will be expecting you on the originally scheduled flight.

Upon arrival at Cancun Airport, a company representative will send you a WhatsApp message with specific details on where to meet. Do not worry, as we will be waiting for you even if your flight is delayed.

This ticket is valid for one Ida service only.

Please verify the zone of your hotel to select the correct option:

• For hotels in the Cancun Hotel Zone, select “Cancun Hotels.”
• For hotels in Playa Mujeres/Costa Mujeres, select “Hotels in Costa Mujeres.”
• For hotels in Puerto Morelos, select “Hotels in Puerto Morelos.”
• For hotels in Playa del Carmen, select “Hotels in Playa del Carmen.”
• For hotels in Puerto Aventuras, select “Hotels in Puerto Aventuras.”
• For hotels in Akumal, select “Hotels in Akumal.”
• For hotels in Tulum, select “Hotels in Tulum.”
• For hotels in Holbox, select “Port of Chiquila.” **Please note that ferry tickets or taxi services are not included.

The airport representative will be waiting for you with a tablet displaying your name.

“It is a pleasure to serve you.” Welcome! :)

• Private transportation
• 2 Corona Beers per person (Over 18 only)
• ONE WAY ONE WAY TICKET
• Bottled water
• On-board WiFi
• Baby seats, request them at the Special Requests box (Only 2 per reservation)
• Facial Towels
• At the airport they will wait for you with your name written on a tablet

• Stops along the way
• Ferry Tickets

For a full refund, cancel at least 24 hours before the scheduled departure time.