Erin

Dec 4, 2019

First of all, the staff was wonderful, very friendly and accommodating. However, this was most definitely not an $80 tour! Way over priced per person and for my "free" 4 year old, I had to pay $10 for a ham sandwich and a bag of chips. I think more detail in the description would be good too. Fortunately my semi-limited mobility dad didn't come because if he had, there's no way he would have been able to get off the boat onto the beach in the choppy waters. It also wasn't really "snorkeling by the arch". We took a boat ride to the arch but the snorkeling itself was quite a ways away. There were 6 people in our group (our family was the only one on the tour that day) and they brought a tiny blanket and one umbrella for us to sit on at the snorkel beach. This allowed for 3 of us to sit but that was it. The other 3 perched on rocks eating our boxed lunch. I know this is not the company's fault but the location conditions were less than ideal- very crowded, a lot of boats and the water was very trashy, not a great place to snorkel. Over all we had fun but this was more like a $40 tour, not $80.

Omar

Nov 22, 2019

The men at Rancho are very kind and fun people. They provide an entertaining tour and a gorgeous snorkeling experience. There was some miscommunication about a few things but ultimately they are good people that do their best to take care of you.

Sofia

Oct 31, 2019

Jimmy and the captain were amazing as tour guides. The clarity in the water and the views were amazing .

Emily

Oct 11, 2019

We loved this tour! Everyone was very professional, friendly and attentive. The experience was amazing and we would definitely recommend this

Mack

Oct 7, 2019

Amazing tour guides. This was by far my best snorkeling experience.

Rachel

Sep 16, 2019

Guide took our go pro and said he will be the one to take videos and pictures. We tipped him generously for it but come to find out he took no pictures or videos at all. We now have no memories to look back on.

Laura

Sep 5, 2019

This excursion was awesome! We got on a pontoon boat, and it was only a group of 6 people total!! We were boated over to the arch and then dropped off near lovers beach where we hung out on the very exclusive feeling beach for a little while, then our guide lead us snorkeling. He was a great guide and helped point out interesting fish and other sea creatures. He even helped us record videos on our GoPro. We then got out of the water where our lunch was waiting for us- ham sandwiches with chips and oreos. We stayed another 30 min on the beach before being picked up by the pontoon again. Professional and friendly staff. We had a fantastic time!!

Maria

Sep 4, 2019

Rancho Tours provided us an excellent day of fun in the sun for our family! (we are Mom, Dad, 22, 19, 16 year olds) Antonio promptly picked us up at our scheduled time and was warm and welcoming! We then met up with Gustavo who was very friendly as well. They set the tone for a great adventure! Our skipper Tony the Tiger :) was smooth at the helm and great! We got to the beach and were welcomed by a super great guide!!! The snorkeling was AWESOME great location with lots of beautiful fish!! The gear was nice new quality. The box meal sandwiches n chips n cookies were really yummy! He had a cooler with waters, sodas and other yummy beverages! Our family will cherish these memories made today forever! Gracias Rancho Tours!! Elias and his crew are great and we highly recommend them to everyone!!

Anthony

Aug 15, 2019

Elias was great! Wonderful experience!

Rosie

Aug 13, 2019

We were picked up later than agreed, then the guide dropped us off at a tequila tasting with our kids while our "glass bottom boat" left the marina. Then he picked us up and asked what we wanted for lunch after the food order was placed 2 days before. Once at the marina they couldn't find a glass bottom boat so they took us out on a wet, dirty boat to meet with our group. Once out at sea the other guide on the pantoon boat didn't want to let us on because the group had already started the snorkeling. Then after back & forth between the 2 guides they decide to leave us on the old dirty boat and take us to see the arch without getting off tenbring us back. As we pulled away from the pantoon boat, surprise surprise our boat breaks down and now we're stuck. They finally get us back to the pantoon boat and without any direction whatsoever we are told to get in the water quickly because we have very little time to snorkel. The guide made up for it by taking us to the arch and back to the marina. The lunch was a hot sandwich in a Styrofoam container that had sat in the sun through the whole ordeal. Very disappointed, will not recommend anyone use this your company and we will certainly never use them again.