Amazing. - Diego and Eddie were awesome! So much fun! Great experience and will do it again. There’s a lot of companies but this is the best one.

Need Better Check-in Process - This was a new experience for us and personally I was nervous but truly enjoyed the ride. The team on the boat (Arturo and I think it was Chris) were amazing. The driver of the boat who transported us from the beach to the main boat was rude and not at all friendly. I was upset with the check-in team because they did not explain the pictures fee and rushed us out. They told me if you want the pictures it’s $40 USD which I did want but they didn’t tell me we had to pay upfront and that they would give us a gopro to record and snap pictures. So we went off and I asked the captain so who takes the pictures and he said they were supposed to give you a GoPro at check in. So needless to say we have no visual memories to share, very upsetting.

“Terrifying Experience – My 9-Year-Old Could Have Drowned!” - I had an extremely traumatic experience with this parasailing company in Cabo on June 25. My 9-year-old son was halfway up the ladder to board the boat when the driver aggressively pulled away from shore—while my son was still hanging from the ladder! Multiple customers on board shouted for him to stop, but he refused. Thankfully, my husband was able to grab our son to safety. We received no apology, no explanation, and were later told by other guests that the driver had said the boat was full—something he never communicated to us. Instead, he nearly left a child hanging dangerously off the boat. When he returned to pick us up, he didn’t check for life vests or speak to us. He later gave a false name when asked. I later confirmed with staff that he had lied, presumably to avoid accountability. I reached out to the manager, Carlos, by phone and email and never received a response. This was our family’s first time in Cabo and our first parasailing experience. It was completely ruined. This company’s actions were negligent, dangerous, and deeply unprofessional. I urge future customers to reconsider booking with them. The photo below is of the employee that pulled off while my son was hanging from the ladder; his name is Juaquin, although he told me that his name was Francisco.

Choose a different one - The driver who picked us up did not speak English at all. He was rude. When we got to Pueblo Bonito (the resort they work from the beach, we had to walk all the way through a hotel and beach to get there. When it was time to go, they pulled a small boat up semi close to the shore and told us to go in the water and climb up. The waves were super strong and it was difficult. The driver of that boat gave my friend a life jacket that was too big and shrugged it off when we told him. The actual parasailing was good. After the activity, you climb over to that same boat again…. He shut off the engine and demanded a tip while waving his tip box at us saying no tip, no taco. When trying to get out of the boat, two of us fell getting completely soaked and rolled by the waves. Sellers in the beach had to help us up. The same driver as before dropped my friends off downtown when they asked to run into a shop for 5 minutes. He left them and didn’t return. I asked him in Spanish if he was going to and he said no…. WTH? Then he took me to the wrong hotel and demanded I get out… when I told him it was the wrong one, he slammed the door and angrily drove me to the BOTTOM of the drive to RIU Palace and I had to walk next to cops and about 15 people having a heated argument.