Step 1: Booking Confirmation

Once a booking is made, the selected duration (either 5 or 8 hours), pickup location, number of passengers, luggage specifics, and any child seat requests are confirmed. Clear pickup instructions and contact details for the day of service are provided to ensure a smooth experience.

Step 2: Pre-Trip Coordination

Before the service date, there may be a follow-up to reconfirm final details and ensure everything is arranged seamlessly. For airport pickups, flight status is monitored in real-time, and pickup times are adjusted if flights arrive early or are delayed.

Step 3: Pickup and Meet and Greet

For hotel or address pickups, the chauffeur will arrive at the main entrance at the agreed time and notify upon arrival. For airport pickups, the chauffeur will meet inside the arrivals hall with a sign displaying the lead traveler’s name and assist with luggage.

Step 4: Private Chauffeur Service

Enter your private vehicle with the chauffeur ready to drive, and enjoy a comfortable journey to your first destination. The itinerary is flexible, allowing you to plan based on your available time. Whether attending meetings, visiting attractions, shopping, or traveling outside London within the mileage allowance, the professional driver is at your service for the entire booked duration.

Please note, this service offers professional chauffeur-driven transportation and is not a guided tour. While the driver is not a licensed tour guide, they are happy to share general local knowledge and practical advice to the best of their ability.

Step 5: Drop Off

At the conclusion of the booked time, the chauffeur will drop you at your chosen final destination within the agreed service area and assist with luggage before concluding the service.

• Up to 200 miles included with 8 Hour Hire
• Up to 100 miles included with 5 Hour Hire
• Meet and greet at airport arrivals (if airport pickup selected)
• Hotel pickup and drop off within Greater London

• Attraction entry tickets, Meals & gratuities
• Tour guide services (driver is not a licensed guide)
• Overtime beyond booked hours (charged per additional hour)
• Mileage exceeding included allowance (charged per additional mile)
• Airport parking fees (if applicable)

Our London Private Chauffeur Service provides adaptable half-day (5-hour) or full-day (8-hour) hire options, featuring a professional licensed driver and a premium vehicle. Unlike fixed-route tours, this service is entirely customizable — you decide your destinations and the duration of your visits. Perfect for families, business travelers, and visitors who value comfort, privacy, and flexibility.

The service includes up to 100 miles for 5 hours and up to 200 miles for 8 hours, enabling you to explore London or venture beyond the city limits. Your chauffeur ensures smooth, safe transportation and offers general local insights, while you maintain full control over your schedule.

• Confirmation is received at the time of booking.
• The service is not wheelchair accessible. Collapsible wheelchairs with removable wheels may be accommodated if the passenger is accompanied by someone who can assist with boarding and disembarking.
• Infant and child seats are available upon request and must be advised at the time of booking.
• Half Day Hire (5 Hours) includes up to 100 miles.
• Full Day Hire (8 Hours) includes up to 200 miles.

For a full refund, cancel at least 24 hours before the scheduled departure time.