• 0 Ratings
It was awesome. What a great experience. We will definitely come again.
  • 0 Ratings
My family and I had a blast with the Giraffe Encounter. Puzzles (the giraffe) is 3 years old and super lovable guy. You get to feed him a variety of veggies/fruits. We got to pet him and take a million priceless pictures. Puzzles definitely won our hearts over and we cannot wait to go and visit him again.
  • 0 Ratings
We had a great time
  • 0 Ratings
Everyone was very friendly and welcoming. My daughter enjoyed the encounter for her birthday. The only "issue" was the Easter egg hunt and parking was going on at the same time and I was not aware of that until I arrived, but we made the shuttle in and was transported back to our car by staff. We can't wait to see and visit the entire zoo for the first time this summer.
  • 0 Ratings
While I cannot remember the workers name (short blonde girl), she was very knowledgable about Puzzle and about giraffes in general. Easy to talk to and encouraged questions. The only thing about the encounter that I wish was different was the platform we were on to see the giraffe. While my wife and I were perfectly fine because we are adults, the young girl who was on the encounter with us (not with us but also on the encounter) could barely see over the railing. Puzzles will grow more and once that happens the issue may go away a little if Puzzles becomes tall enough, but there was no secure stool or anything for the young girl to stand on. This issue could be resolve easily and cheaply in a number of ways and ultimately didn't affect my experience (which is why I gave 5 stars), but would definitely help you continue to get good ratings from everyone.

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