Dios was an a amazing... - Dios was an a amazing driver. Everything was perfectly translated in clear and loud voice in Spanish and English consecutively. On our way to the Keys, we saw a tour bus stopped in the middle of the highway. All the tourists had descended and the driver was struggling with smoke coming out of it. Our driver immediately stopped and ran to offer help while at the same time police vehicles were arriving. He offered help while at the same time not putting us in danger, parking a bit away, while at the same time without jeopardising our trip. The moment he checked everything was under control, we were immediately back on route. He brought us on time to our first stop so we had time for a relaxed and stress-free breakfast at McDonald’s (not burgers but what is closest to a normal breakfast), stretch our legs and also buy things we might be needing (from soft drinks and water to toothbrushes and swim wear and shoes) at a huge next door store, also at very very low prices. Upon departure, a vast line of buses and tourists were already swarming the area and queuing for breakfast. He also bought from that store cookies and crackers that he kindly offered all passengers before departure. Very sweet, polite, punctual and professional. Be mindful that Key West is incredibly beautiful and though it is small, it is impossible to indulge in its beauty by simply moving around on foot. Given also the sun and the heat, it is highly recommended to rent a bike. I did so by booking one online ahead of our arrival. I booked one using key lime bike tour, a local agency renting bikes. This way you can skip the fuss and loss of time about where to go and what to do and how by directly heading there to retrieve your booked bike and start moving around. We overall had 4 hours and 30’ and biking around was proved really helpful and convenient. I managed to see everything: the southernmost point buoy (you need to prepare for a queue to be photographed next to it so to save me time, I just waited on the side for some minutes and managed to take several ones during the change of previous people queueing and next ones), Higgs beach and Zachary fort/Truman beach, the Ernest Hemingway house, the Key West lighthouse and most important streets like Duval, Fleming, Petronia, Olivia, Thomas and Whitehead street along several others with amazing houses, porches and facades. And still I had to run to do all this so I wonder what people managed to see on foot. Particularly for the Zachary beach, which apparently is the most popular, I saw a huge line of vehicles jammed and lots of tired pedestrians arriving while the few bikers quickly arrived and went directly ahead. Biking is very safe and convenient with several biking lanes jn many places. Be ready to ride a bike with breaks on the pedals. The owner very quick, friendly and relaxed. I really liked him. And all this for overall 21$. Our driver was right on time at 4pm to lead us as promised to the Seven Mile bridge for 20’ walk and photos during the sunset. It was incredible. Just find the stairs that lead on the bridge for pedestrians. Utterly amazing.

Great way to see Key West in a day - Exactly as advertised. Informative guide kept us updated on our tour. Enough time for a great day in Key West Highly recommended

Enjoyable trip - Comfortable bus, good driver. Even though our driver didn’t speak English he used a translator app which worked just fine. He was very specific with his instructions as to when to meet the bus and when it would be leaving the designated spot. I recommend this trip.

well organized - The Key West Roundtrip was absolutely amazing!well organized from start to finish. The bus was comfortable, clean, and air-conditioned, and the driver was friendly and professional. This trip is a must-do for anyone visiting Miami

ok once we got going nice day in Key West - Seem to be unorganised at start with 4 buses of 48 one couple paid & didn't get on. Our bus had cracked side window & broken seat back rest. Some commentary would have been an advantage. Morning stop at McDonalds was overwhelmed with the number of buses we opted not to get a cup of coffee didn't think we would make it back on time for the bus leaving.

Great - Decent day all round, lots of information avaliable and knowledgeable guides. Expensive though, felt a little ripped off the trolley bus was $60, too much that. Weather was scorching, definitely hotter than Miami. Tour guide didn't drop off at both of the first locations in downtown miami due to a concert and the roads at a standstill.. then he had a go at a solo Asian girl who missed her stop... so pretty much shamed her in front of everyone else. That ruined his tip for me...But the day itself was great.

Spanish speaking only - The driver didn't speak English at all, it was very hard trying to communicate with the driver for non Spanish speaking passengers, at one point in the drive the driver started talking about some history of key West but it was in only Spanish so if you didn't understand Spanish you have no idea what was said, also the food place that we stopped at only had half of the items on the menu and it was 8 in the morning, not a great selection at all.

Check out your tour carefully - No microphone in the bus makes it very difficult to understand information especially when most of information on Spanish

Not so Good experience - They cover is more money than advertised, because it didnt clarify well, that you have to pay apart the comeback drive to Miami, and the bus doesnt have Good a/c the drive doesnt turn on the a/c like only first 10 minutes of the trip and at the end, and in summer is terrible! the Good part was the astonishing views you can see in the trip, but next time, I will try to find another company.

WORST WORST tour experience! - Booked thru Get your guide app. Received my booking confirmation at 8:39pm. Slept early just because of the 6:45am pick up time. I waited at the pick up location and its already 6:50am so I decided to call the tour operator. I gave my details and was informed that the bus was on the way. After a couple of minutes the operator called me that the bus already passed by and the guy who answered me even lied to me that my booking was missed because it was already received past 12mn. He informed me of a refund when I asked if there’s a way the bus can come back to pick me up since it’s still 7am but instead of rectifying their mistake of missing my booking, the tour operator simply ditched me off by offering a refund!! I was so mad because it completely ruined my day!! Wasted my time waking up at 5:30am just to get to the meeting point at 6:45am!! The worst ever tour company!! I informed Get Your Guide customer service about the issue and they reached out to the tour operator. Upon inquiry the tour operator said that their office closed at 9pm!! That’s the reason my booking was missed by them not because they received it at past 12mn which was a lie!! From Get Your Guide I was informed that once booking is confirmed from them it will automatically received by the tour operator. Anyway, this incident would have not happened if only the tour operator double check confirmed booking on the day of the tour and not make a print out list before their office closed!! They allowed late booking yet doesnt have a system to double check all bookings on the day of the tour! Worst tour and customer service!!!