best possible experience!!! - pick this one! best most professional crew, responsive incredibly helpful and patient. aquajet is accommodating to each level in out group of 6!! PICK THIS ONE! i will when we return!

🚫 WARNING: DO NOT BOOK WITH AQUA JET JET SKI 🚫 - This was my life's worst, most terrifying experience, and I wish I could give zero stars. Aqua Jet Jet Ski is dangerous, unprofessional, and only cares about money. The ocean was extremely rough because a hurricane had just passed which they shared with me after one of the jet skis wasn’t working, and they never advised us not to go out. No warning, no structure, nothing. They didn’t even give us a safety overview; they just asked if I had jet skied. They knew the conditions but pushed us out anyway. Of course, the jet ski flipped — leaving me and my 11-year-old nephew (neither of whom can swim) stranded in the middle of the ocean. No one circled the sea like they were supposed to; they just sat on the beach watching. I've jet-skied 4 times. This was the worst experience I've ever had. Instead of helping us, the workers swam right past us to grab the jet ski like the machine was more valuable than our lives. They didn’t check if we were okay, didn’t throw life vests, nothing. My brother had to come out himself to help after ignoring their request not to, and in the process, he cut his leg badly. Meanwhile, I already had bruises from the dangerous, rocky walk area that no staff offered to assist us with. They could’ve used better judgment — it’s their island, they knew the risks, and they failed to warn or help us. On top of all that, the staff continued to harass us about $300 for damages, threatening us, and even trying to fight my cousin, who already had a broken leg. They never asked if we were okay — their only concern was money. This company is a nightmare. They are reckless, greedy, and put my family in danger. If you care about your safety and your loved ones, never book with Aqua Jet Jet Ski.

This is you it’s not a... - This is you it’s not a reflection of viator, I booked three jet skis for an excursion at grand Turks as soon as I get on the beach I get an email that has been canceled. I was refunded but disappointed that I didn’t get a chance to jet ski. Although not a reflection of Viator they should be more careful who they partnered up with.