The experience was wonderful for the most part. We were celebrating a birthday. When booking, I was told that the birthday person would be presented with a 'goofy' birthday hat for pictures. This never happened, and while not a big deal, would have been fun...perhaps not mentioning this at the time of booking would be a better way to go if the hat is not always available. Also, while standing in line with our entire party (14 people) together, a single member of a different party was ahead of us, and called the other members of her group to cut in front of us in order to board the ship. I feel that this could have been handled better by asking her to wait and let us board since we were all together. Again, not a big deal, but a few members of our party approached me afterwards and were wondering why the other group went ahead of us. Last but not lease, the server argued with me at the end while settling the bill. I had given her cash for the tip and asked her to charge the entire bill to my card. She came back to me, having deducted the cash from the total bill and them wanted to charge the balance to my card. I explained again what I had asked her to do originally, and she said that's not what I asked her to do. Again...we had a wonderful time, and this last item was not a very big deal, but having worked in the service industry in the past myself, it is a better policy not to argue with a client, especially when a very generous gratuity was being given.
Very nice cruise, however you cannot hear the captain downstairs when he is narrating the information about the lake history and the homes. You can only hear it up top. The food was good but I expected more choices. The service was good, prices fair and servers very efficient. I think it is worth the money with a few tweaks.
Great crew!!!! Good food, friendly profession staff, top notch facilities and just on overall fun and relaxing day!
This was a birthday celebration for a small group of friends and family. Everyone had a great time. Breakfast buffets can be hit or miss, but everything was the right temperature, fresh, and delicious. The crew was friendly and welcoming, and the birthday girl even got to steer the boat for a few minutes, And, although LHC had no control, even the weather was perfect! Thank you for helping me to make someone's birthday special. We are already talking about doing this again! Highly recommended!!
It was a wonderful experiance ,the captains and wait staff where extremely nice . The food was very good along with the drinks. It was a pleasant day my mom and Dad 87 years old joined us and they loved it.
Everything was really nice, the food was good and service excellent
The crew were wonderful and the food was great. We took our group home for the cruise around the lake and everyone was very accommodating to us. Thanks very much!
Very Satisfying Have an awesome time.
Very friendly people. Good food. I have done the cruise 4 summers in a row and will go again next year.
Great two-hour cruise! This is a hidden gem for visitors and locals alike!
Awesome crew, food and couldn't ask for a nicer day! Would do it again and again!!
Overall cruise was great! The staff is really nice, the food was good, cruise itself was nice and smooth.
I think there could be a better variety on food selection but otherwise- all good!
Staff, boat and food are always excellent!
Nice cruise around scenic Lake Hopatcong. Brunch was hot and delicious.
Thoroughly enjoyed. Service was good and friendly. Food was good and plentiful and the sights just beautiful!
Such a wonderful experience! We have lived in the Roxbury area for over 30 years and never could've imagined such a "diamond" so close to home! We were celebrating birthdays for myself and my husband. Our son and his family decided to join us and were equally thrilled with the cruise. We will most definitely go again and share this experience with our friends and relatives. Thanks to the wonderful crew / you made our family outing a great memory!
Well, I asked for a special table by ourselves because it was my baby sister's birthday celebration, and although there is a table by itself that can sit 4 people, we were given a table for six with another party of two which was very crowded. When I ask if we could be changed, I was told that it was not possible.
So I was not happy with the sitting arrangement.
The crew on cruise were all super nice and very helpful. The pilot always kept us updated on what was around and when we were going back to shore.
My siblings and I planned a vow renewal for our parents 40th wedding anniversary and the whole experience was superb!! The communication from the beginning was excellent! Very professional, attentive and super friendly. We couldn't have asked for anything more! Would highly recommend Lake Hopatcong Cruises!
Everything was great except the brunch was lukewarm
The brunch cruise was very nice. The staff were great.
One suggestion we had was for dessert and a little more items for food selection.
Cruel was very nice and friendly would recommend to friends and family
The staff was friendly, the ride was relaxing, and the food tasted great. We enjoyed the brunch cruise and can't wait to go for another cruise!
Everything went well. We had a great time reminiscing, enjoying the view & enjoying a great brunch. Captain was very informative & the crew was awesome. One person had trouble with the directions.
Everything was perfect. Your crew was top notch.
The weather was perfect and so was the cruise. The food, staff and captain were great. I would definitely do another cruise.
Honestly the food is nothing to speak of. Chicken was cold. The eggs look so unappealing in a huge mound. My Bloody Mary was delicious though!!! Staff was very nice!