Catamaran to Isla Mujeres - The trip was great! The weather was wonderful for snorkeling and our Snorkel guide Chelitas made sure everyone was safe and enjoyed the water. Capitan Edgar and all the guys on the boat were extremely pleasant and they made sure our trip was AMAZING!!

Book this trip! - BEST trip!! This was the most amazing day trip we have done. Snorkeling, spiniker, shopping, drinks, lunch! All staff was kind fantastic and funny! We are so thankful for this experience. Special thanks to Eber (especially- Johnny 😍) , and Rashid! You guys were the best!

Fun experience - We were approached by a gentleman on the beach at our hotel and he offered us a catamaran trip to Isla Mujeres for $100 each with a deposit of $250. We thought we were paying for a private boat for the 6 of us. We had several people with the group who speak Spanish so there wasn’t any language barrier for miscommunication. When we arrived at the port we were surprised that we were actually part of a group of about 25 people. We paid the port fee and the remainder of our bill. The crew was great! That’s why they are getting 4 stars and not less. Manolo saved the day. He was fun, enthusiastic and he encouraged all of us to lighten up and have a good time. Which we did! We had drinks and a couple of tequila shots. We had lunch at Ice Bar which was good only because we were starving. We then had an hour to tour Isla Mujeres. If I could change anything about the tour it would be to make this portion longer. 1 hour is not nearly enough time to see everything. We maybe saw 1/4 of what there is to see. Snorkeling was fun and I feel like it was just enough time for what we paid. I would book this trip again only if Manolo is the captain. He was great!

Lovely day in beautiful water! - We were a group of 6 with a 5 year old child and had a lovely day sailing on the water. After some confusion with the booking, Rosario was able to help me get the matter resolved so that we could arrange transportation from 2 different hotels. The response time was very quick and she was incredibly helpful throughout the process. Our transportation was very smooth with clean, high quality vans and very friendly drivers. Upon arrival we were greeted with new COVID procedures including temperature checks, shoe sanitization, mask-wearing, and hand sanitizer. The crew onboard the Diamond Bright II was fantastic. They kept the drinks flowing and were absolutely incredible with keeping an eye on our little guy. He was able to snorkel and participate in the water activities and the crew worked with him very well. The lunch was included at the beach club on Isla Mujeres and was plentiful and good quality. We enjoyed the time spent at the beach club to enjoy the loungers and beach area! Our only issue through the whole day was that we had about 1.5 hours to tour the “downtown” portion of Isla Mujeres but the public beach was closed (due to COVID) and many of the shops/restaurants were also closed. So there wasn’t all that much to do otherwise. I wish we had more time to spend at the beach club or swimming in Playa Norte (only 25 min) than to spend so much time in the downtown area. All in all, we had a really enjoyable trip and would recommend Diamond Bright in the future!

Horrible, not honest company - Don't buy trips from Diamond Bright Catamaran Cancun. The company is scam!!! We bought a trip for my upcoming birthday. The trip should include catamaran ride with drinks included to isla mujeres, lunch in the island, parasailing, snorkeling at the ocean, another snorkeling to see statues under water, and the best beach in isla mujeres. We paid $150. The main reason to us to go there was too see underwater statues and parasailing. Me and my husband don't drink, so catamaran ride was for us in this trip just transportation to the island. So, we were so existed for our trip, had shuttle from our hotel in playa del carmen to Cancun. Was another few groups picked up with the same shuttle, so shuttle was full (this information for people who super concern about covid-19, we were ok with that, but I'm sure some people will not be happy about that). So, catamaran was nice, we paid the rest of money, and they showed us which boat is ours. After start our ride on the boat, crew took orders for drinks from the people (we don't drink, so we didn't want anything. We were just enjoying the sun). So, I would say after 10 min ride, one of the crew guy started to tell us program for our trip). It was such a big surprise during our trip on the boat at the see to hear: "because of the weather condition our activities are canceled, but we will spend more time at the beach!" It was my birthday and I really wanted to go to parasailing and snorkeling. It was all point to go to that trip. Nobody told us that all activities cancelled before trip!! NO ONE, and they knew it advanced, that all activities cancelled. They waited when we start a trip, that you didn't have a chance to refund a trip. So, I was so mad. Basically we had only transportation from hotel, catamaran to the island, and stop for lunch. Basically, I could do this trip by myself, just pay a ferry wish would cost me $15 instead of $150. I was so mad and started to talk to crew that it is not nice, what they did. They told me that I should call main office. It was my last day of the trip, so, basically, I just waisted while day off my vacation. Also, transfer supposed to bring us back to hotel by 6:20pm, but instead it was 7:20 pm, so we missed my birthday dinner reservation at great restaurant. Next day before our departure to the airport, I went to the guy (his name Moises), and told him that I want my money back. He said that he cannot to do anything because we were on that trip. I told him I would go, and would cancel if I knew there was nothing we went for. I even told him that I will be fine with partially refund, because we used catamaran as ferry. But he said he can't do anything about that because we were on the boat. So, PLEASE don't do our mistake people. This company is scam!!! Book your trip anywhere else! Don't waist your vacation and money. It was nothing good about service at this company. They don't care about honesty and their customer happiness. They only want your money!!! Stay away!!!