Important:
Please be aware that each vehicle has a unique passenger and luggage capacity. To ensure the most appropriate vehicle is allocated, kindly specify the amount of luggage you will be traveling with prior to the journey (via message or email). If the number of passengers or your luggage exceeds the vehicle’s capacity, an additional vehicle can be arranged. The capacity and size guide is detailed below.

Additionally, please provide the complete drop-off address in London and your flight number.

Our chauffeur will be ready to meet and greet you inside the arrivals hall of the terminal, holding a name board with your name. We actively track your flight, so if it arrives early or is delayed, there is no need to worry — we will be there at the correct time.

Once you have met your chauffeur, please feel free to hand over any heavy luggage or trolley, and we will take care of it while escorting you to the vehicle. Upon entering the vehicle, you will be asked to confirm your drop-off address. You are also welcome to share your preferences regarding temperature, radio station, and to request the Wi-Fi password if required. Mineral water and phone chargers are available on board for your comfort.

Passenger / Luggage Capacity & Size Guide
(Example luggage combinations are indicative and may vary.)

Mercedes E-class or similar (3 passengers / 1-3 suitcases)

• 1 x Extra Large, 1 x Small
• 1 x Large, 1 x Medium
• 2 x Medium, 1 x Small
• 2 x Large

Mercedes V-class (7 passengers / 5-12 suitcases)

• 3 x Extra Large, 4 x Small
• 3 x Extra Large, 4 x Medium
• 3 x Large, 4 x Medium

Mercedes S-class or BMW 7 series (2 passengers / 1-3 suitcases)

• 1 x Medium, 2 x Small
• 1 x Large, 1 x Medium
• 1 x Extra Large, 1 x Small
• 2 x Large

Range Rover Autobiography (2 passengers / 1-4 suitcases)

• 2 x Large, 2 x Medium
• 1 x Extra Large, 2 x Medium, 1 x Small
• 3 x Medium

Luggage Size Guide

• Cabin: 55x40x25 cm / 21.7x15.7x9.8 inch
• Medium: 66x44x27 cm / 26.0x17.3x10.6 inch
• Large: 75x52x31 cm / 29.5x20.5x12.2 inch
• Extra Large: 81x55x36 cm / 31.9x21.7x14.2 inch

Please note that pricing may differ during festive periods (25th December, 26th December, 31st December, and 1st January).

• Private transportation
• 60 minutes waiting time
• On-board WiFi
• Bottled water
• Booster seat
• In-vehicle air conditioning
• Parking fees
• Meet & Greet

• Gratuities

We offer fully licensed, insured, and reliable chauffeured travel services for individuals seeking a premium travel experience.

Flying can often be a stressful experience. Upon arriving in London, you may feel fatigued from your flight. At Lanz CTS, we ensure every trip is seamless, enabling you to travel with comfort, style, and peace of mind. For business travelers, this transforms travel time into organized, productive time — ideal for preparation, making calls, or quiet concentration — rather than a disruption.

For a full refund, cancel at least 24 hours before the scheduled departure time.