- 1,678 Ratings
Herr's Snack Factory Guided Tour
Uncover the process behind your favorite snacks on a guided tour of a local factory. Check out the facility with an expert guide, getting to taste a few treats along the way.
What You Will Do
- Set off on a guided tour through the Herr's Snack Factory and learn about the method behind the delicious creations that this company is known for
- Hang out with the workers, who give you an insider's look into the process and the equipment used for each treat
- Try tasty chips made on-the-spot while hearing about the seasoning of tortilla chips
- Ask any questions you have throughout your journey, picking up plenty of tips and tricks from the pros
- Guided tour
- 1,678 Ratings
Our tour guide Ginger, was so nice and informative, we learned a lot about the industry and found the process very intriguing
Making appointments online and taking the tour was easy to do. The tour guide was great and knew so much. Everyone enjoyed themselves and would do it again.
- J. Sue
Good tour guide, videos to assist when machines were not working, yummy hot potato chips, and very interesting.
Courteous and enthusiastic staff, good rapport with kids, organized tour. Great prices for a quick meal at Chippers Cafe! Loved buying products in the Oops section at 50 % off! Plus nice to buy flavors we do t see at our grocery stores.
Loved seeing how everything was made.
Good tour. Fisher was a very good tour guide. Kept us all interested.
Great tour guide and well thought out walk through the plant.
Great company, great food, great family, great faith!
The guide was excellent, full of knowledge. The facility is clean and well maintained. Employees were smiling. The movie was excellent. Loved the hot chips! Thanks for the free samples.
I brought my three granddaughters ages 5, 6 1/2 and 9, the young lady who gave the tour was so pleasant and patient. My granddaughters asked a lot of questions and she was so kind to them.
Fun and interesting tour
the tour girl was very nice, patient, answered questions. great in sight into what all goes into making the delicious treats
We had 5 children kindergarten age and younger and the tour guide accommodated our questions and explained things so the children could understand. We had three questions that she could not answer. Will you do that for me? What variety of potato do you use? What kind of oil is used to fry the chips? Does the popcorn also come from the midwest? Thanks!
I chose this rating because the Factory tour was excellent, informative, and a lot to learn from. The rating goes to the tour guide first of all but also to the gunners, their son and all the staff and workers. Anyone we came in contact with was polite, friendly and you could feel they loved what they were doing. As a Christian it gave me great pleasure to see a successful Christian business. I was impressed with all the recycling and repurposing of material. State of the Art place and people.
Haley was our tour leader. She was very good and knew her stuff. Great to learn how things are done to make chips and pretzels. Very interesting place to visit and learn.
Our guide..Sam was outstanding.
Kyle was a GREAT tour guide!!!
We always have a wonderful time on the tour. My sons are grown but they have lived the tour since they were much younger. We always make it a point to come to the tour whenever we are in the Lancaster Hershey area.
We brought our granddaughters...they had a great time and learned something. They asked a lot of questions and the tour guide answered every one with great patience.
The guide was very informative
We absolutely love this tour! It is fun, informative, and we learn something new each visit. Our tour guides have been knowledgeable, fun, and caring. Those factors will keep us coming back again and again.
My wife and I made the tour some years ago after we had retired and we were impressed by it all so we decided to take two of our younger grandchildren along with us this time and they thoroughly enjoyed it and were fascinated by all the moving machinery ! The free snacks given out after the tour thrilled them as well as the purchases we all made in the snack shop . Our tour guide was quite professional and entertaining which all added to the fun.
I went on this tour as a child and it was great to take my children as well. They enjoyed seeing the machines as work....and of course the hot fresh chips!!
I'm a local farmer who brought my 5th grade son for the tour to show him a peak at industry. I've always had a respect for your business and truly enjoyed seeing how far you have come since the early years. I was blessed to see your chips of wisdom proverbs still being distributed. All of the staff was very pleasant during our visit. I love seeing family business succeed. Thank you not just for providing great chips, but also for all you give back to the community. What a Legacy! Nice job.
The tour was great as we're the tour guides. We had a great experience!
Very interesting facts about all the different flavor snacks Herrs makes, as well as how many pounds of potatoes used daily. Amazing how the whole truck is tilted to empty their load of potatoes. The "hot" chips right off the line were delicious. Our tour guide, Melissa, was very knowledgeable and pleasant. Delivering to 49 countries is amazing, as well as all the reused items. Glad to hear faith has always been a large part of the business. God bless you as you go forward.
Our guide was great and explained everything to us
The tour and hot chips were great. Tour guide was very nice and informative.
It was a fun and informative tour. My only suggestion would be that when somebody asks a question the tour guide should repeat the question, loud enough for all to hear, before offering the answer. All can benefit from hearing both the question and answer. Most times the question was asked quietly, which made it difficult to comprehend only the answer.
This was a fantastic look into the Herr's product making process. My family had a great time. The staff was incredibly friendly and personable. I would highly recommend to this tour to everyone. We will for sure be visiting again. The best part is being able to sample hot fresh chips off the line and buying products you don't usually see in the stores
Very informative informative
Our tour started on time, our guide was very friendly and gave us a lot of information. And the factory and production lines were just fascinating! Unbelievable how fast a raw potatoe was turned into multi flavored chips in such a short time, packaged in different size bags and boxed for shipment. All while we watched. Our group of 8 from age 7 to 74 thoroughly enjoyed it.