Pros 👍🏼👌🏼🥰 & Heads Up ⚠️ Regarding Meeting Point - Pros 👍🏼👌🏼🥰: Tuk 특, our Tour Guide, was very friendly, enthusiastic, witty, hilarious 🤣, magnetic 🐸, helpful, fun and memorable. He is also highly intelligent—to include interpersonal skills and language skills—and is a very knowledgeable, informative, passionate and captivating storyteller (especially within THE CAVE). Anh—one of the cruise members who helped take care of everyone—was very professional, gentle kind 💝, keenly observant, thoughtful 🫠, and prompt; she basically provided warm and excellent 👌🏼 service throughout the cruise. Other team members were great 👍🏼 as well, but these two are the ones I interacted with the most, and they all deserved big tips. The tour was overall great, especially the gorgeous views of nature 🏞️ and the hauntingly beautiful cave. The buffet was overall pretty good; but reviews raving about it being amazing seem a bit of a stretch (since I’ve experienced truly mouthwatering, delicious, and amazing food). Granted, there’s potential towards amazing; plus, everyone has their own preferences, so what’s decent to one can be mind blowing to another. Even in January, there were a lot of tourists, so it was very loud at times; but that’s expected, and apparently inevitable, unless you come during the slowest season. Heads Up ⚠️ Regarding Meeting Point: The meeting location provided within the booking confirmation will take you to a different location. So it’s absolutely important to receive the correct location. Layla, from Ha Long Bay Adventures, initially contacted me via WhatsApp the day before this tour. But then she never replied the same day, and the next tour day—with an exact meeting point, plus answers to my questions—which was baffling. I even tried calling her, but there was no answer and no option to leave a voicemail. So then I received the exact meeting location via email at 8:32 am, the morning of the tour, which is NOT okay 🫩, since I was in the middle of getting ready to wait for my Grab app driver outside the building I was staying at (and I didn’t see the email until I arrived at the wrong location). Fortunately, the thoughtful driver helped me to call this tour company’s phone number—since I didn’t have mobile WiFi—who then gave him directions in Vietnamese to the actual meeting location. So I ended up paying for two rides to the start point 😐, which could’ve been prevented with better communication 🗣️💬👤. That’s when I met Tuk, our tour guide—at the actual meeting point—who helped to resolve what was apparently a misunderstanding. He said he doesn’t know anyone named Layla within their company, which seemed odd since she had all the information related to my booking confirmation, to include my full name and phone number. Plus, Tuk had attempted to contact me via WhatsApp that morning (as I later saw); but once again, since I didn’t have mobile WiFi while in my Grab app ride, I wasn’t able to access WhatsApp to receive his two calls. I realize this is a very detailed part of this review, but I’m sharing this so that hopefully others don’t have to experience what felt like a major pain in the @$$ (donkey emoji 🫏), chaotic process before the tour even started. 😳 For everyone’s sake, may this company tune into an effective solution, to include sending the exact meeting point the day before the tour (rather than the morning of). I’ve been informed that this meeting location has been difficult to find for other tourists in the past as well. So perhaps sharing a map with directions to the exact meeting point can help (and also attach it to an email just in case foreign visitors don’t have WhatsApp on 24/7). Since mistakes can happen—and there’s always room for improvement—I decided to give this review a 5 star rating rather than a 3 or 4, mostly because of the staff who went above and beyond with customer service. Plus, this tour was a great deal compared to many other options of its kind. Wishing you ALL many fully present 👁️👀 and pleasant 🌅🌄🌌🌠 moments of Life 🌳🪷. 💖🫂

Our guide Mr Bean was perfect 🥰 - Ha Long Bay was beautiful and unforgettable. The views were amazing and everything was well organized. Our guide Bean was very friendly and helpful, and the staff were kind and professional. They took great care of us and made the trip enjoyable. Highly recommended!

Very nice and enjoyed Halong bay with carnival cruise - We really had a very good experience in today’s cruise tour. All the staff are very courteous. I definitely recommend this tour to anyone come to ha long bay

Outstanding - Excellent experience and we highly recommend the carnival cruise. The staff are very friendly.

A great way to spend a day discovering the great Ha Long Bay - This tour succeeds at presenting the awe inspliring Ha Long Bay. The company uses several size cruise ships to cater for the different activities during the day. The views of the heritage site from the ship were amazing. Mainly we were on the large cruise ship for a quality lunch banquet on the outward journey and deserts coming back. Fun activities visiting one of the largest caves, amazing walk through with lighting, kayak, if requested and a beach village. The best way to visit this site. Thanks Bhin, our guide, kept us safe and active during the day.

Highly recommend this day tour - A great day tour! The boat facilities are all really new and clean. All the staff were so accommodating throughout the whole trip. :) Food was served hot and plenty of fresh fruit included.

Ha Long Bay cruise - Had a fun time with the cruise. We had a small group so we had the set menu. The food was great and Mr Bean was amazing to have as a guide.

Halong Bay Day Tour Excellent - We had an amazing day tour at Halong Bay, made even better by our guide Bean and the wonderful staff. From the very beginning, everything was well organized and smooth. Bean was friendly, knowledgeable, and very engaging, sharing interesting facts and stories about Halong Bay that made the trip both fun and informative.

Relaxing time on Top Deck - My last minute decision the day before. Easy 20 minute grab ride to the boat launch site from my Halong Bay hotel. Really nice English speaking staff from beginning to end. I most enjoyed sitting on top deck relaxing and watching the mystical islands pass by. I chose not to go to the cave or the beach (hundreds of people on other tours). The bamboo boat was ok but around hundreds of other people. I highly recommend this boat because of the welcoming, friendly staff, truly awesome lunch and relaxing time on upper deck.

Good - Amazing trip in Ha Long Bay with guide Bean. Honestly he should change profession to professional photographer 🤩 Thank you Bean for taking care of us and a beautifully managed trip 😻