Very nice and easy - At first, I had an issue with my booking because I wasn’t sure if I booked a one-way or a round-trip, but Im so thankful that I was able to reschedule. Great service and great staff!

Seeing London from a different viewpoint - A bit confusing re length of time for the river cruise but very enjoyable. It was good to see the sights from a different perspective. Very informative guide.

Return Trip - Very well run trip up and down the Thames with an excellent and amusing commentary on both legs of the journey. The changeover for the return trip was slightly longer than expected (about 35-40 mins) but gave us time to enjoy a quick drink nearby overlooking the Thames. Would recommend.

Great experience - We arrived here to visit on the second day of the New Year. Since it was peak season, we bought our tickets on TripAdvisor a day in advance and were able to go straight into the waiting lounge at the pier without lining up, which was very comfortable. From waiting to departure, it took only about 15 minutes. It was quite cold on the deck in winter, so you need to dress warmly, but overall the sightseeing experience was excellent.

Must see - The boat had a lovely indoor cabin on the main and a huge upper open air deck, and the views were great from all. The guide was absolutely hilarious and still manages to give us interesting facts about the landmarks . Great ride - definitely worth the price. Bring a pound or two to tip the crew!

Easy embarkation. Clear... - Easy embarkation. Clear instructions on PDF. The cruise itself was a great superficial view of the London skyline from the Thames. Staff were kind and courteous. It was a great way to take a more scenic route from Westminster to Southwark.

Loved it, highly recommend - Such a brilliant commentary, gave some interesting insight on what we were passing along the way. Very chill and relaxing, we absolutely loved it.

Helpful for a time crunch - Only had one free day in London and this helped me cover a lot of ground! Good commentary and sites. Wouldn’t say it’s a must-do, but if you’re on a time crunch and want to see London eye and Tower of London it definitely helps!

Silent tour, need live commentary - I think this experience was OK. There was no live commentary which was a bummer. We have taken several river cruises in US and they explain each landmark we pass by. This one was quick and silent and felt like we took public transportation. Good for check mark an item in the list of things to do but I will find another tour that explains what we see.

Deceived on the Thames- Not Worth the Ticket - We decided to take the Thames sightseeing tour. The lady at the ticket office told us the return trip would last an hour and include guided commentary. Unfortunately, this turned out to be false—the entire journey took barely 30 minutes, and the commentary was nonexistent. We boarded at 4:20 and returned just after 4:40. It felt misleading and disrespectful to customers. When I went back to request a refund, the kiosk was already closed. Overall, the experience was underwhelming and completely lacking in charm. In my view, it was a waste of money and should be avoided.