Great fun! - Family of four, including a 11 year old who is autistic. Had a brilliant time, a free carer's pass was included for our youngest who is SEND, but he was still able to take part and had a lot of fun, even though he didn't fully understand the rules. Check in part was straightforward, staff were very helpful and explained what we had to do very well. Cost is a little pricey at full price, but there often seems to be good deals on. We paid £15 each, and you get around an hour for that. Games are fun and energetic. My advice is to take some water in with you, it can be hard work if you're competitive (though you can do it at whatever pace is comfortable. All in all it was a very good experience.

Great fun… if the gym could be more like this, I’d never leave! - Full of nostalgia, with the classic arcade game being brought into the 21st century in a fun and exciting way. We went as a couple and we played alone (10am on a Thursday and not on holiday time, hence it being empty) and had a great time but think going as a group of 3-4 people would work best. Friendly, enthusiastic staff and clean facilities. Merchandise pricey but guess that’s not unusual wherever you go. Would definitely go again with friends/family.

Great family fun - The staff were helpful, knowledgeable and best of all had a positive energetic attitude. It was a blast. Would highly recommend

Absolutely recommended - We had an absolute blast! The staff we welcoming, friendly and full of energy. The game hosts were brilliant very lively and engaging. Great value for money. 100% recommend if you're up for a good time and a lot of giggles!

Family day out would definitely recommend - Had the best time ever , everyone loved it. Reasonable priced. Staff great help and great customer service. We didn’t have any refreshments but looks like there was plenty to choose from.

Getting the kids into the 80's vibe - Great fun, exhilarating, exciting and reminds you as an adult how to have fun again. Fun for all ages. The board is just how it used to be on the screen. It's fast paced and you need to concentrate to keep away from the ghosts. Cost is reasonable and the games are not overcrowded.

Great fun! - We visited with 5 10 year old boys for my son’s birthday. We had an amazing time! The activity is only 30minutes,but that feels like enough as it’s very active and tiring. The boys had a fab time!

Great fun - Got tickets on a £15 special offer so thought why not do something different. The actual gaming experience lasts around 30 minutes (which is enough) and was enjoyable (but tiring) Tip. Keep your head up and eye out for the fruit and blue ghosts to boost your points. I ate the most pellets and came 3rd out of 4 because one pellet is 10 points and a fruit say can be 500 so I was a busy fool! Enjoy.

Mixed feelings - We went as a family and while the overall experience was fun, there were a few major issues that spoiled it. First, they didn’t have us on their booking system, even though they could see we had booked. Because of this, we ended up being the only family split into two groups, which was disappointing. The teams were also very unbalanced — one colour had far more players than the other. This meant that side kept being pulled off multiple times, while the other colour got to play the whole hour. Three members of my family were pulled out 3–4 times each, which was really frustrating. To make things worse, my partner was leading comfortably, then suddenly the computers crashed and he was no longer in the lead when it restarted — a very strange coincidence. That said, when the game was running properly, it was fun, and the concept is great. With fairer team organisation and more reliable equipment, it could have been an excellent experience instead of a frustrating one.

Ghosted before even getting to Pac-Man! 👻 - We booked the Pac-Man Experience in Manchester for my daughter’s birthday (14:30 on Sunday) and travelled from Leeds for the day. Pac-Man is her absolute favourite game, so this was meant to be the birthday surprise. We even booked lunch at "Haunt" to fit the theme which, thankfully, was excellent. The food and atmosphere there were the highlight of the day, because the rest of it fell apart fast. While still at the restaurant, I found out our session had been cancelled. No clear message, no proper follow-up, nothing. Just gone. The only “solution” offered was to go to The Crystal Maze, if we paid £165 extra. Really? After driving all that way and paying already? We were stuck in an unfamiliar city on a Sunday with no time to organise anything else, and my daughter was devastated. For something billed as a premium, family-friendly experience, the lack of communication and care was shocking. I honestly expected better and it completely ruined what should’ve been a brilliant birthday.