Brilliant - Don't know how they managed to get the minibus round all the narrow streets and sharp bends. The caves were excellent and the light show was great, beware lots of steps. The views from the rock point of Morocco and the harbour area were excellent.

Excellent bus driver to... - Excellent bus driver to Gibraltar. Highly recommend the Rock of Gibraltar tour and St Michael’s Cave. Well organized.

It was a very... - It was a very informative tour. I would have liked the opportunity to see things more…our driver ( of the “van” not the large bus!)was driving so fast there was no time to take photos! The free time:shopping time was good but a little long…would have liked more time on the tour instead!

Disappointed & Disorganized Tour - Trip started off by being picked up 14 minutes late by our tour guide & bus. Other issues include: we booked an English speaking tour & were mixed with two other groups; French & Spanish. Because our guide had to provide information in three different languages we didn’t get the experience expected. The tour was also horribly disorganized. At one point we stood around for almost 40 minutes waiting for them to transfer us to smaller buses to go up The rock of Gibraltar. One bright spot was the driver & guide of the smaller bus, Jesus, was organized, informative & funny. He saved the day.

Not worth the length of the journey for us. - We were picked up in Malaga city centre. I knew it was a long way but I think the journey was faaaar too long in comparison to what your get at the destination. The guide was fine, not informative, just got people on and off the bus. We had about 50 in our group. We had almost two hours to shop although we didn't bother buying anything - there's nothing particularly interesting about the place itself, it looks like any European street. We got on smaller buses divided by language. We had a different guide for this who was more informative. We had a few minutes at Europa Point and then went up to the cave which was free. The cave was much smaller than I'd imagined, it looks nice but takes about 5 minutes to take it in. We then went outside to see the monkeys - this was nice. We took pics of the monkeys for about 10 minutes and then we left. How long the jounrey is is not the tour provider's fault but I honestly wouldn't recommend it as the journey from the pick up points is far too long for not much reward, there's nothing particularly interesting about the place.

Read everything... - Read everything carefully. We read the sentence about our passbook numbers but missed the one about bringing the passports. Should have known really but to bring passports should be number one one list not buried at the end

Dissapointing - Very dissapointed! Too many stops on the way from Malaga picking up passengers on the way. Took 3 hours. Total tour took 13 hours instead of 11. Three languages at a time. 6 hour for first possible time to eat/drink. No wc in bus. No details about schedule.

RIPPED OFF on 24 hour money back guarantee on cancelation of tour - We needed to change our tour to another day due to a mixup in dates by our travel agency. We ended up canceling the tour well in advance of the 24 hour money back guarantee as we couldn’t get a reply from Viator or the tour operator. We booked a new tour for two days later and requested the refund which was promoted by Viator. Viator and the tour provider have reused the refund as “the tour operator needs it to cover expenses “. WHAT A RIPOFF!!! We will be posting this on trip advisor and other sites to help others avoid the frustration of dealing with this type of situation. Now we are paying for 2 tours for 4 adults each. This is gouging seniors at its best!

Scammers, don't - Really bad, bus would take 1 hour 45, became 3.30, which cut our free time to an hour. Nice tour to the upper rock had with great guide but on return ( half past 4 already ) bus broken .but no problem according to the tour leader (annoying little guy who could not be heard ) would be solved with 40 min . Finally left only at 19.00 and only back at hotel at 21.00. Nothing done to compensate the passengers ( if only a bottle of water ) not taken into account by the tour guide with the elderly , was always only Vamos !! And that for 160 euros. Outrageous , fat 0 actually

Long trip to Gibraltar - The tour chaperone did absolutely nothing, provided no information going or coming back from the trip. The only information of what we were seeing was from the separate tour operator that took us inside Gibraltar. Waste of 11 hours of our time.