Wonderful experience --fun for all ages! - We had a wonderful time on this tour! We brought our 7 and 9 year old daughters and were a bit nervous as they had never gone ziplining before, but the staff were FANTASTIC with them and ensured a safe and fun afternoon for all! We booked this tour through Tripadvisor, so as is typically the case, the actual tour was handled by a local group, Monkey Business. I was a bit confused about where to pick up our shuttle, but MB responded to my text inquiries immediately and were extremely helpful and responsive throughout the whole experience! Excellent customer service---especially, given it was Christmas day. Our actual tour took place at Canopy El Eden (where they filmed Predator :) ), so it took a good hour to get to the venue from Puerto Vallarta (Zona Hotelera), but it was a gorgeous trip up. Once up there, our driver escorted us to registration where we geared up and got instructions. They have both Spanish and english-speaking staff. The first couple of lines were to warm everyone up and make sure all the guests knew what to do. Then, the lines (total of 10) got longer and faster with really amazing views. The guides were really phenomenal and stayed with you the whole way. They were so good with the kids! Just a heads up, there is a little bit of a hike uphill through the jungle (bug spray a must) in between lines, but totally doable. Once we finished, we hung out at the restaurant and the kids played in the water while we waited for our driver to return. On the way back down the mountain, there's also an optional tequila tasting experience :). All in all, a great time! Highly recommend :)

Zip lining in Puerto Vallarta-highly recommended - Our guides were angel and Hiram, and they were excellent. They took such good care of us and made it so fun. They gave us water frequently and were willing to do whatever it was to keep us smiling! Y Highly highly recommended it was fun.

The guides Isiah and... - The guides Isiah and david were really nice! They made the experience memorable. Would totally come back.

ZIP LINE Mamas - This was a great zip line tour. Be prepared to walk up a.lot of steps and uneven trails with lots of steps. But one a top it was all down hill and tons of fun. The food looked amazing at the restaurant. Got to have it on your bucket list.

So bad we had to abort mission. - This was not what was advertised- they are a shuttle service marking up tickets to someplace else- no organization. I paid for a group of 9 of us and we were forgotten about where they asked us to wait in the coffee shop next-door. They never called our name as promised although we kept checking in. And so, after waiting 40 minutes they split us up to get to the truck- a razor ride to an open air caravan a few blocks from the office. But there was not room for us all in the same truck and they wanted half of us to wait for the next truck. At that point we knew we’d be apart and waiting in a massive line at the location. Not the family experience we thought. We got off on the sidewalk and left. I’d love a refund.