The driver will first verify your flight’s arrival time from the Arrival Flight Information Board, proceed to the correct terminal building, and wait at the exit where you will emerge. He will hold a sign with your name for approximately 30 minutes until you arrive.

Beijing has two airports:

• Beijing Capital International Airport (PEK): Located 28km northeast of Beijing
• Beijing Daxing International Airport (PKK): Situated 60km south of Beijing

Please provide your flight details (flight code, airline) for pickup arrangements.

Frequently Asked Questions:

Q: Will you take me to my hotel?

A: The pickup price covers hotels in the downtown area of Beijing only. Downtown Beijing includes the districts of Dongcheng, Xicheng, Haidian, and Chaoyang. Hotels in other districts, referred to as Outskirts Beijing, will incur an additional charge. Please verify if your hotel is in downtown Beijing before booking.

If your hotel is in Outskirts Beijing, the local travel agent will inform you within 24 hours about the extra cost, which you will need to pay in cash to your driver (Plan A). Your consent to this additional charge is necessary. If you choose not to pay the extra cost, the booking will be canceled, and you will receive a refund (Plan B).

Q: What if my flight is delayed?

A: Delayed flights will incur an additional charge. Please use the urgent contact number on your voucher to reach the local travel agent as soon as possible.

Q: What if my flight is canceled?

A: Use the urgent contact number on your voucher to contact the local travel agent promptly. If your driver is already waiting at the airport, there will be no refund for a no-show due to flight cancellation.

Q: Will the driver call me from the airport?

A: No, the driver does not speak English. The local travel agent will assist you.

Q: What should I do if I cannot find my driver?

A: Call the local travel agent. The staff will ask you to hand the phone to a nearby Chinese person to help clarify your exact location. Please wait there, and your driver will come to you. Do not move or attempt to go to your hotel on your own.

Points of Interest

• Century Holiday Beijing

• One-way airport to hotel transfer by private air-conditioned vehicle
• Meet by friendly professional driver at airport
• Backup support by English speaking company staff during reservation and transfers

• Excess luggage charges (where applicable for assigning an extra vehicle)
• Gratuities

• Please offer airline details upon reservation.
• No refund for all confirmed booking, including no show caused by delayed or cancelled flights.
• The airport pickup service is 24 hours available.
• Each passenger (aside from infant) can check in with a maximum of 2 pieces of luggage, total dimension not exceeding 158 cm (62 inch), wheels, handles and side pockets included. Each bag should not weigh over 20kg (44 lbs).
• Excessive and over-sized bag as subject to the availability of the storage space of the vehicle, may incurring surcharge.

For a full refund, cancel at least 24 hours before the scheduled departure time.