Excellent tour for family - This was an excellent experience. Our tour guide Herbanito (Eddy) was so friendly and knowledgable. We learned a lot about Chichen Itza at a pace that suited our family and really enjoyed the restaurant and cenote. We travelled with a 4 month and our grandparents. Suitable for all. Execellent day

True experience - We highly recommend this tour!! Issac was our tour guide, and was very knowledgeable, friendly and accommodating! He took time to explain everything, answered any and all question, it was more then a tour it was a true experience!!! Definitely worth the extra money to do the private tour! The lunch was also very good and the staff was friendly!

Wonderful tour of Chichen Itza - Irving was an excellent guide to Chechen Itza. His extensive knowledge of the ruins allowed him to answer all our questions. He also adapted the tour to suit our needs and took us to a delightful local restaurant for lunch. Thank you, Irving, for making our day one to remember.

The ONLY tour of Chichen Itza you’ll need - This was an easy 10/10 tour! Tony picked us up from our hotel and gave us all the insider knowledge of life in Cancun, plus a curated overview of Chichen Itza and Mayan culture, and catered to our every need for food and drinks and our endless questions. Can’t recommend him enough!

Chichen Itza and more tour - We had a wonderful experience touring Chichen Itza, enjoying a dip in a cenote, and exploring Valladolid. Carlos was an excellent driver and friendly, knowledgeable guide. He shared a lot of fascinating history with us and helped make the day really memorable. We would absolutely recommend doing the tour with Carlos!

A Great Day! - We had a wonderful time! Carlos, our guide, picked us up, right on time, at our hotel lobby. He was knowledgeable, friendly, a good driver, and took care to be sure we were having a good experience! We got to the ruins early. We had great weather for our visit. Carlos pointed out all the key historical pieces and took the time to answer all our questions. He also showed us the best spots for photos and offered to take our picture. His touring tips were very helpful and appreciated. We would definitely recommend Carlos and this tour!

Chichen Itza/cenote Ox man/amazing lunch - Chichen Itza is incredible! A must see! This tour is just fabulous! Carlos was a fantastic guide and very knowledgeable. The cenote was beautiful and a great way to cool off after seeing the ruins. Lunch was phenomenal, an authentic Mexican meal. Can’t say enough good things about this tour.

Amazing private tour of Chichen Itza with local (Mayan) Guide. - We booked a private (four person) tour of Chichen Itza with My Quest Concierge during our week long stay in Play del Carmen in January 2026. We drove ourselves to Chichen Itza from Playa del Carmen, where we met our local (Mayan) Guide Jonny just outside the official entrance to the archaeological ruins just before 8am. Jonny gave us a warm welcome, and although we had arrived early, he helped us skip the lines with tickets and then began our tour. He was ABSOLUTELY AMAZING. His local knowledge (10 + years of guiding) was evident, as was his passion for the local area. Throughout the tour he was so generous in sharing his knowledge with us, and mindful of our wellbeing, taking time to pause in the shade to explain facts. You could tell Jonny also had a great relationship with vendors and other guides on site, with his interactions as we moved through Chichen Itza. 100% recommend booking through My Quest Concierge for your tour to Chichen Itza, and ask for Jonny!

Arnulfo was excellent &... - Arnulfo was excellent & kind. On time arrival and great driving. Very knowledgeable on the area and made sure to check in with us when deciding next steps. Always gave us our privacy when needed and never made us feel rushed. Highly recommend.

An Unforgettable Private Tour of Chichén Itzá - This private tour of Chichén Itzá was truly the highlight of our entire vacation. From the moment we were picked up in Playa del Carmen, everything was seamless, comfortable, and incredibly well organized. Our tour guide, Heriberto, was outstanding—extremely knowledgeable, engaging, and a pleasure to spend the day with. We learned so much about the Mayan ruins, their history, culture, and significance, and Heriberto explained everything clearly in excellent English. We especially enjoyed the conversations throughout the day, which made the experience feel personal and enriching rather than rushed or scripted. Visiting the cenote was another amazing part of the tour. It was beautiful, refreshing, and we felt completely safe the entire time. Every detail of the day exceeded our expectations, from the pacing to the depth of information to the overall care and professionalism. If you’re considering a tour of Chichén Itzá, this private experience is absolutely worth it. We cannot recommend Heriberto and this tour highly enough—it was educational, memorable, and truly exceptional.