Not to be missed - We had the sweetest and funniest guide 🥰🥰

Beautiful beach and tasty honey - Guide was approachable and engaging, beach was very beautiful and the honey was delicious

Anytime again - The pickup went smoothly. At the beginning, you can specify your own hotel or place of stay. Depending on the information provided, you are then assigned a pickup location that is easy to reach. Afterward, we were picked up on time and driven first to a family-run apiary, then to Elafonissi, and finally to the mountain village of Elos. During the trip, our tour guide Carolina constantly shared interesting facts and anecdotes about the history, traditions, and ways of life on Crete - in both English and German. Because of this, the somewhat long drive flew by. On the return trip from Elos to our drop-off location, there was deliberately no more input from the guide to allow us some rest and the opportunity for a nap after this long day. About Elafonissi Beach: Overall, very clear and very beautiful, shallow water. A natural lagoon forms where you can splash around perfectly. You can also see the red sand in places (but of course not as pronounced as in the deserted photos on the internet). Umbrellas and lounge chairs can be rented on-site for €20, but they sell out quickly. However, the bus also has umbrellas that you can borrow for free. Unfortunately, the umbrellas are partially damaged from frequent use and are not very sturdy otherwise, so it is unfortunately not easily possible to use the umbrella in stronger winds. About Elos: Cute mountain village with excellent food. Overall, a one-hour break was taken. This was just enough time to eat, so you can either explore the village or eat at the restaurant - not both. We would have liked to spend more time there, but our guide told us that there are often complaints that even this one hour is too long (you can find such a review here and there in the reviews as well). Overall: Anytime again

Very pleasant experience. - Very pleasant experience and excellent shuttle and bus service. The destination beach is truly superlative.

Great option for one day... - Great option for one day getaway. Many thanks to our guide Ingrid and driver Nikos, you both were great and you made our trip unforgettable.

Solo Travel with kids - Awesome guide and driver. The trip was seamless and we had a great time. Would highly recommend it to others.

Good experience - Nice excursion, friendly guide, visit to Élos, a very cute little village; we were served quite quickly because there wasn't much time to eat (1 hour), but the food was good too. Magnificent beach

Elafonisi is amazing… - When you are heading out to Elafonisi beach be prepared for it yo get very busy. It’s a very popular beach. Loved that the tour operator offers free use of an umbrella. Also had a Stop over to taste honey and wine of the area.

Wine at 9am. No cave visit. Poorly organised and very busy beach! - This was a very poor trip sadly and we were so looking forward to this day we planned and came away really dissapointed. We have had great experiences and trips so far on viator, until this one. First of all this started off badly getting the coach. We were the first ones at the bus stop waiting 20 mins before our pick up time of 7:50am. We waited exactly where the pin on the map said. We ended up being the last on the coach because the tour guide had decided to wait down the road next to another coach. This other coach was doing a different tour, picking up at the exact same time and was the same coach provider, so as you can imagine, very confusing and that driver got fed up of tourists asking if this was their coach! The guide took everyones names down the other end of the street so we didn't even see her behind the large crowd for the other tour, so ended up getting on last minute. The wine tasting comes first at 9am. It was like a cattle market as you turn up to the small space longside several other coaches. Not a pleasant experience, hardly any tables left. You have to queue up for your shot glass of wine and the honey tasting off a stick, with several people pushing in and pushing you out the way. Not relaxing and at 9am, who drinks wine! You spend 20 minutes of the half an hour dedicated here queing up and forget nipping to the loo as no time due to queues. I will say the honey tastes really good. But it is not a 'tasting' experience. Why not do this after the beach trip in the afternoon? Would be much better. The beach is a 20 minute walk to from where the coach drops you off. Some big rocks to go down which is not mentioned in the trip details. This may be an issue for some people with mobility issues so wanted to mentuon, as the walk back up in the heat with all beach gear is tough! The beach itself is beautiful to see, clear water and pink sand. But the actual reality is, it is heaving, noisy and you cannot get one photo of the lovely beach due to the volume of people! There are people listening to loud music or videos with no headphones in so it disturbs everyone else. People sit right on top of eachother, so you get no space really to spread out. The minute someone leaves, someone else arrives so you constantly have people walking all around you when lay down. It was the most unrelaxed we felt all holiday and it was very much one of those instagram vs reality places sadly. The same 2 lads were late back to the bus at every stop we made, really frustrating for the rest of ua and after the beach they were 25 mins late back. The guide was trying to figure out where they were, but why hang around? If they can't be bothered to get back in time like the rest of the coach then we should not all have to wait for them. We all had to sit waiting and then they turned up covered in sand so we had to wait again while they got cleaned up and dressed as they were not allowed to get sand on the chairs - something we were told before getting off for the beach. The tour guide on the bus was not a guide in any way, no 'tour' or history given when driving through Kissamos, no talking at all apart from details of the trip when we were getting off etc and telling us all we will see is trees. We did not see the cave, no idea why this was missed. We visited the next town after and this was in my opinion pretty pointless. We figured they must take you here purely as they have a deal going on with the restaurant owners, as there is a church, a pharmacy and 3 places to stop and eat. Very basic food. You spend an hour here so all we could do was have a drink and waste the hour. The highlight here was seeing a kitten. Then starting the journey home, no talking again, most of the coach slept and we arrived back later than planned at 6pm due to the guys being late back on the coach. Don't waste your money and find a quiet beach elsewhere.

GetYourGuide blames Platanos Travels but they both rip us off £70.90! - GetYourGuide blames Platanos Travels but they both rip us off £70.90!That is the incredibly frustrating experience my family and our 9 year old went through. We were caught in the middle of a completely unfair situation of finger-pointing game while losing £70.90. What we realised was that GetYourGuide as a booking platform and the local operator Platanos Tours just took us for granted because we were new to the area by blaming each other while exploiting that sort of classic third-party loophole. GetYourGuide stated that they only process tickets, while Platanos Tours claimed they had not received the booking funds. As it became evident that both companies were not being accountable, we reported the issue to paypal which we used to make the payment as their customer service was not being helpful. Later, in unison they both tried to say we should have cancelled the booking 24 hours before the trip meanwhile the booking was done mistakenly less than 24 hours before the trip. In fact, one lady at platanos tours became even abusive!