Aug 20, 2023
Highly recommend this experience!! - We had a wonderful time, highly recommend this experience. Beautiful beaches and the crew was amazing!
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Aug 1, 2023
Excellent experience - It was an excellent experience, I love the service they provide, we had an incredible day, recommended!
Review provided by Tripadvisor
Jul 10, 2023
100% recommended - Excellent experience. It includes everything just as they mention it when you hire. Uber (captain) and Jose (assistant) gave us EXTRAORDINARY attention
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Jun 21, 2023
My favorite plan in Cartagena - We rented a 29 foot boat for a group of 6 people and had an amazing time! Attention at all times we loved, the food and beach of the restaurant that we were recommended was also very worth
I hope to return soon to Cartagena and hire this Service again:)
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May 16, 2023
EXCELLENT EXPERIENCE - We enjoyed a spectacular island tour, the whole scenery is very nice, and the crew were friendly, helpful and attentive to our safety.
We would definitely choose Luxury Sailing again
Review provided by Tripadvisor
Dec 13, 2024
Nile cruise with the Magic 2. - Nile boat the Magic 2 looks very common on the outside, but inside it is reminiscent of the 1920s-30s. So nice and clean!
The boat has very friendly and competent staff. The guide, Reda van Breda, is an Egyptologist and does his job very well.
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May 14, 2025
Bring your own Snorkels - Having our own boat was great, the staff was super nice and we felt very safe with them. We were very disappointed that we were not able to snorkel though. The activity states that they will provide snorkels and water so we did not bring our snorkels. Once we got to the snorkeling site they told us that they did not have them and we would have to rent from the beach, for $20 each I believe. This was a huge part of why we booked this excursion so we were frustrated. Ended up spending the day on an average beach with overpriced beers.
Review provided by Tripadvisor
Mar 3, 2024
Serviceable, could have been better - The tour/boat itself was fine, we went where we wanted without any issue. However, I paid for an English speaking guide, and her English was not particularly great and required us repeating ourselves several times in order to convey our meaning. It didn't cause an immense distraction to the day itself, but it was a bit disappointing to not have someone who could communicate fluently with us for the price that we paid.
At lunch, food also comes out very slowly (use the beach during this time, I feel like a better tour guide would have advised us to do this), and you are prompted to order food for the boat captain (this should be disclosed explicitly in advance; it was not).
These didn't detract meaningfully from the experience overall, but I would expect a higher standard of service for this type of trip.
Review provided by Tripadvisor
Aug 13, 2025
Terrible service: crew turned off Bluetooth, acted intimidating, and operators refused refund or apology. - We booked a private tour; the outbound trip went smoothly. However, on the return, the boat crew turned off the Bluetooth. After repeatedly asking them to turn it back on, the captain stopped the boat in the open sea and, in an excessively intimidating manner, said he didn’t know how to do it and didn’t want any trouble with me since —according to him— he had not made any direct arrangement with me.
Once we reached the dock, I contacted the operators requesting either a refund or at least an apology. Their response was that their only obligation was to transport us at the agreed times, and that any additional services were not part of the agreement.
In short: terrible service and an aggressive crew (even dangerous)
Hicimos un tour privado; la ida transcurrió sin inconvenientes. Sin embargo, en el regreso, los lancheros apagaron el Bluetooth. Al solicitar repetidamente que lo encendieran, el capitán detuvo la embarcación en alta mar y, de forma excesivamente intimidante, afirmó que no sabía cómo hacerlo y que no quería tener problemas conmigo, ya que —según él— no había hecho ningún negocio directamente conmigo.
Al llegar al muelle, contacté a los operadores solicitando un reembolso o, al menos, una disculpa. La respuesta fue que su único compromiso era transportarnos en los horarios acordados, y que los servicios adicionales no formaban parte del contrato.
En resumen: pésimo servicio y una tripulación con una actitud agresiva (incluso peligrosa)
Review provided by Tripadvisor