• Square André Chénier - A Seamless & Flexible Start: Download the World City Trail app and log in using your 10-digit booking reference. Please note, this is a completely self-guided experience; no one will be there to meet you. You can start anytime, 24/7. For the optimal route, it is recommended to begin at Square André Chénier, although you have the flexibility to start or finish anywhere.

Interactive Exploration: Embark on a 3.1km walk (approximately 46 minutes of walking time). Use your imagination and keen observation to solve riddles at stops like the Pont Vieux or the medieval Porte de l’Aude to discover your next destination. The entire activity typically lasts around 2.5 hours, depending on your pace, visits, and breaks.

Your Tour, Your Way: Tailor your route by changing the order of places or skipping stops to suit your schedule. Take a break or explore a site and resume exactly where you left off. There is no time limit—your access is valid for a full year.

Stories & Tips: Discover legends and history through text or audio guides at sites like the Château Comtal. Enjoy curated recommendations for local restaurants and shops. Available in six languages: EN, DE, FR, NL, IT, ES. Note: This is an outdoor-only experience and requires internet access.

• Custom Finish: Choose where to end; doesn’t finish at starting location.
• Audio Guide & Navigation: Full audio tour and GPS navigation included via the app.
• Insider Tips: Access to local recommendations for authentic restaurants and shops.
• World City Trail App: Download app and use the 10-digit ticket number. Select ‘Create’ to start.
• You can also do the tour backwards, begin from the Citadel and finish to the main city.
• The activity begins at Square André Chénier in the main Carcassonne. You will reach the Cite later.
• 24/7 Live Support: Contact us at worldcitytrail.com/chat (Please note: No phone support available).

• Live Guide: 100% self-guided; no one will meet you at the start—start anytime you want.
• Entrance fees
• Max 15 people per booking in Carcassonne. For larger groups, make multiple bookings.

Discover Carcassonne in the most engaging way with a Scavenger Hunt & Self-Guided Tour. Enjoy playing, learning, and strolling at your own pace with this fully self-directed activity. Begin anytime, day or night, without the need for guides or fixed schedules. Take a break to savor a traditional “Cassoulet” in the lower town or enjoy a coffee overlooking the medieval fortifications, and continue whenever you wish—even the following day. This exceptional team-building experience is ideal for couples, families, and groups.

The “Complete City” Package offers everything you need in one app:

Interactive Game: Solve puzzles and uncover over 10 major attractions, along with hidden treasures revealed along the journey.

Audio & Text: Choose to listen to our audio guide or read about the history and legends of each site.

Insider Tips: Get exclusive recommendations for local restaurants and shops.

Places you will visit include: Square André Chénier, Place Carnot, Saint Michael, Musée des Beaux-Arts, Pont Vieux, Porte de l’Aude, Basilique Saint Nazaire, Château Comtal, and Porte Narbonnaise.

• Total Flexibility: Start anytime you want—there is no fixed schedule. You can pause and resume as often as you like.
• Weather & Health Guarantee: If bad weather or illness prevents you from going, you can do the tour any other day. You can even contact us to change the tour to a different city!
• Technical Requirements: A fully charged smartphone and an active mobile data connection are required. Important: Please disable any VPN and avoid city Wi-Fi, as these will cause the app to malfunction or disconnect.
• Essential Gear: We recommend wearing weather-appropriate clothes and comfortable walking shoes.
• Audio Experience: You can use your phone’s speaker to listen to the tour, but you are also welcome to use headphones if you prefer.
• Support Policy: We offer 24/7 live assistance. Please note that we do not offer phone support; the chat link is our only official support channel.

For a full refund, cancel at least 24 hours before the scheduled departure time.