My Catamaya adventure was honestly one of the greatest experiences of my life. The captain and crew were top-notch from the time I stepped foot onboard to the time I stepped back into my sandals at the docking point.
The day we sailed was a windy one, and there were definitely lots of whitecaps to be seen in the water. While it was my first time experiencing a catamaran adventure, at no time did I feel nervous or unsafe, despite the swells. It was clear that passenger safety was the primary focus, followed closely by customer service. The crew were friendly and hospitable, always with a smile on their face and checking in to see that you were okay and didn't need anything. Your beverage was hardly empty when they were there to offer/bring you a refill.
We were fortunate to be one of the few who didn't get a bit seasick on the rough waters, but watching the way the crew stepped in to care for those who were feeling ill was truly comforting. There was no joking or teasing, just true care, concern and compassion for those who needed it most.
Due to the somewhat turbulent waters, and higher-than-normal swells, the crew stated that only experienced snorkelers were permitted to jump overboard to snorkel the reef, as advertised on the tour website that I'd read. About half of our group, myself included, hit the refreshing water along with two guides. Seeing the beauty and splendour of the sealife in their natural habitat was truly amazing. When a large stingray swam below me I was astonished and amazed, not too mention unbelievably thankful. While I would have loved to have been able to enjoy the reef for a longer time, I understood that the other passengers onboard were looking forward to calmer waters where they too could experience some time in the water.
Back onboard we toured back to a calmer area, where everyone was welcomed and encouraged to jump in and cool off - or better yet, slide down the onboard waterslide and splash into the cool Carribean water below. Again you were permitted to take a mask and snorkel (which I did) and look around. I saw a few smaller fish near the seawall, but nothing compared to the abundance I'd seen at the reef. The Corona surfboard bar tethered in the water made for an unforgettable spot to enjoy an ice cold cervasa. While we were stopped at this stop, they stoked up the barbecues and cooked a truly delicious meal, offering your choice of lobster, chicken/vegetable skewers/steak or hamburger, accompanied by green salad and pasta salad. While you actually chose your entree before you even boarded the vessel, there was lots of food leftover, so you were able to help yourself to as much as you could possibly want. We definitely got our money's worth in the food/beverage department.
After eating, I (and a couple of others) went back in the water for one more dip, At no time during this part of the tour did you feel rushed or hurried. You were welcome to enjoy the water for as long as you wanted.
Once we were all "swam out", we took a quick seven-minute (or so) boat ride back to marina from which we'd departed, happy, sunsoaked, and truly grateful for an unforgettable adventure under the Mexico sun.
I would highly, highly, highly recommend Catamaya for anyone wanting a unique catamaran adventure in Riviera Maya.