Very responsible and professional - Everyone else that reserve the same day, decided to cancel so I was the only one and Gabriel still took me to all places, this say it all about how responsible and professional he is. The tour was amazing, every place is beautiful, the time is perfectly measured to see it all in a calmed pace. I definitely recommend it.

Good comms the night... - Good comms the night before about meeting place. We only had 4 people so lots of room. Transport comfortable and aircon worked well. Gabriel gave interesting commentary and got us back on good time.

A taste of Bulgaria - We visited a rock monastery, a very richly decorated church, and a museum of daily life before arriving at the fortress of Veliko Tarnovo, which gives you a view of the city, the river, etc.

Enjoy a day in Bulgaria - Gabriel our guide and driver was great. Made contact the night before on WhatsApp. Sent the exact location and photos as well as a picture of the minibus. The minibus was in great condition. We set off on time, a group of 6 people and a great day was had by all… Returned back safely to the same spot 12 hours later despite some long queues to cross the border. Gabriel was a great communicator, gave lots of helpful information.

Visit to Veliko Tarnovo - Our small group was very well looked after by our guide Gabriel. Veliko Tarnovo is a stunning location with beautiful buildings and view points. Gabriel recommended a very pleasant restaurant for lunch. The rock monastery and Arabsnasi village are pleasant additional stops. Gabriel ensured regular toilet/ coffee stops. Recommended. Paul Schneider

This activity is a long... - This activity is a long day but worth it. Our driver Gabriel was excellent and provided lots of information along the way. There was good stops along the way for coffee/water and bathroom breaks. At the city, we had time on our own for lunch and exploration.

Amazing tour - The tourist guide did an amazing job. He is so helpful and knowledgeable about the place. The attractions are so beautiful .

The trip canceled with... - The trip canceled with very short notice. We tried to contact the tour operator on all the phone numbers provided, left messages, and nobody has returned our calls. We are trying to get a refund but nobody has responded to that request.

Worst tour service!!! - The worst tour guys never informed or answered calls or messages. Wasted time and money getting uber to pickup point.... and the tour guy never turned up!!

Not worth !? - 1) when we arrived at meeting point , we had to ask each and every person whether its * DAY TRAVEL*!! There was no vehicle with board of * day travel * There was no vehicle with the pla card of * day travel * service provider. There was no staff wearing jacket/ shirt / tee shirt of * day travel * company. After paying so much money ,is it our job to keep on asking every strangers??? All other service providers are displaying board. Is it so difficult to do it for day travel?? 2) no where in any type of communication.,,it's mentioned that to carry passport. We , with our travel experience, know that Bulgaria is a separate country and there will be border control. So, we had carried passport with our general knowledge. But , the driver. Just before starting asking us whether we have carried passport or not. Imagine, If someone is not aware of the fact , can they go and get passport at the last moment??? Why don't you mention at the time of booking that passport may be needed. Whether, at the border of Bulgaria check or not , it's better to carry. ( normally they may not check. ) By communicating this point , what are you going to lose ? On the contrary you are helping passenger / tourists. 3) the driver is only driver !! He is not a driver cum guide ! He did not talk about the itinerary/ program/ agenda of the day. He never explained about any places. He doesn't know anything about anything!! Even if we ask He says he does not know. Why should we go with the guide who knows nothing! 4) at veliko tarnovo, he showed ticket counter of fortress on the way. And dropped us at some place. Which is about 1 km He said that we have 3 hours free time. We wanted to go to fortress. He said * you walk and go upto fortress ticket counter * ! It's 1 km , hot sun. Why should we walk 1 km. And come back another 1 km and we have again walk, climb in the fortress. When we insisted him to at least drop up to ticket counter. , he dropped us very unhappily . 5)when we asked him about what we can see and explore in veliko tarnovo, he Said he doesn't know. Again why should we pay for this trip just to go with the driver cum guide , to listen * I don't know. I don't know * We can come on our own, check Google and finish of the trip at lesser price! 6) again we asked him suggested restaurants in v tarnovo. He said that he eats only salad and doesn't know any restaurants. We had to walk and walk and strain ourselves to find some restaurants. We got nothing out of this trip. Waste of time, money and emergy. If driver is only driver. , let him drive and keep his mouth shut. If these type of tours are not possible/ not viable, don't offer at all ! Pl delete from the list. Or arrange a good driver and good guide. It's not worth. We deserve our refund. Thanks.