Blown away! - Jodi was amazing! The tour was informative and fun. She made our group feel like part of her family. We were thrilled that she took so many pictures and gave us the digital copies. We had a group of 8 that one of our members put together based on Jodi’s suggestion of how to get others on the tour. Totally worth the cost we paid. I highly recommend Jodi and her company.

Memorable Volcanoes Tour - Very happy that we booked this tour! Skylar picked our group of 10 up on time and was well-prepared with rain gear, flashlights, water, and snacks. He took photos throughout the day for our group so we could just ralax and take in the sights. We had a tour around Hilo and saw some of the well-known landmarks, parks, and waterfalls before driving up to Volcanoes National Park. Everything was well-organized and very informative. Getting a first hand account of the history and culture of the area, information about native plants and animals, and of course about volcanoes made our trip so memorable. Thank you Skylar and Big Island VIP! Definitely recommend!!

Top of The Line Service - Robin really made the difference when it came to exploring and experiencing what the Big Island has to offer. Robin was so knowledgeable and funny. His schedules were excellent and kept us on track. The more you move the more you see. He will cater this experience to meet your needs. The van was so clean and comfortable, we traveled in style! This is a must do!

A wonderful experience! - Rob and Jodi and their tour company and our driver and tour guide, Skylar, were outstanding! Our party of eight give them six stars in a five-star rating. We were more than pleased and delighted time and again. We give them the highest recommendation possible!

An amazing tour with Dash! - Dash was our tour guide from Big Island VIP! He was amazing and so knowledgeable. He was also very high energy, took great pictures for us, and we loved hearing stories and experiences. The van was comfortable for our family of 6 and he also provided us with water and snacks. Overall, a an amazing experience. We would recommend a tour with Big Island VIP!

Great Excursion with Big Island VIP! - What a great experience with Big Island VIP! Our guide Skylar was courteous, engaging and very knowledgeable about the park’s geology, flora and fauna. He even customized our trip based on our preferences, spending time in parts of the park that most tours don’t explore. If i could, i’d rate this excursion 10 stars!!

Hawaii Volcanoes National Park Tour with Big Island VIP Tours - There is some much to say about the Hawaii Volcanoes National Park tour, let me sum it up by saying you absolutely do not want to miss it! To do it right I highly recommend Big Island VIP Tours! The booking experience was super easy and it is where the amazing customer service began for me, when I booked the tour I selected the wrong date, Rob noticed the conflict in my comments and the date I selected and called me to verify the date I would be in Hilo. I was so grateful for his attention to detail on every aspect of the experience or we would have completely missed the tour. Let me talk a little about Rob, our guide for the tour. Communication was great, he checked on us throughout the day of the tour to verify when the ship would be arriving, what time we planned to get off the ship and as we exited the terminal he was right there with that easy to spot Mercedes Sprinter Van. It was raining hard as we exited the terminal, he spotted us and pulled as closely as possible and jumped out with an umbrella to walk us to the van. He was always there two anticipate every possible need throughout the day and made the entire day a huge success. But it went even further, he also gave us a plan for our next day in Kona, we were undecided on what we were going to do but his recommendations were amazing for Kona as well. During the tour Rob provided great information on everything from the lava flows, to the different lava activities from eruptions over the years. While we saw many large tour groups in the park, they never were where we went, we were able to get to things they just could not do with a bus load of people. We walked out on lava fields to see the different types of lava and scenery throughout the park. The day after the tour we received a link to all the pictures Rob took during our visit, his experience and knowledge enabled us to see the best sights and learn the history of the different volcanic activities over the years. Drinks and snacks were available throughout the day and Rob even knows where the best restrooms are located! Amazing day and the high point of our trip.

Big Island VIP are the BEST - This was by far our favorite day. Even though the weather was not cooperating Rob and Jodi found a way to make it work. We all loved the tour and Rob accommodated all of our requests (even stopping at Target on the way back to the ship for a curling iron purchase). You won't see that on all your excursions! That's why it pays to go private. It was very comfortable in the van and everything was provided and we did need umbrellas for part of the day. My only regret is that they are not available on all the islands! I've never had such great communication on any trip. So don't hesitate to book them if you get a chance.

Awesome - Skylar was very knowledgeable, accommodating and extremely welcoming. This was the best tour we have ever taken. Thank you

The best Hilo/Volcano excuraion ever!! - After having our cruise line excursion canceled, we decided to find a private tour. A quick Google search provided Big Island VIP.com. Jodi provided a private tour in an 11-passenger van just for our group of 6. The tour runs 8 am to 2 pm and the price includes her photography. We had a full day and saw many things that most tours and people just drive by. She has an extensive knowledge of Hilo and Volcano National Park. She tailors the tour to the interest/needs of her clients. This is one of the very best tours we have ever been on. BigIslandVIP.com is highly recommended. We will be back!