Amazing and family friendly trip with Captain Ashley! - We had an awesome 4 hour snorkel tour with Captain Ashley today! She was amazing with our kids and family, and she took every opportunity to make sure to maximize our trip. She even spotted manta rays and had us jump in the water to snorkel with them! We saw dolphins, sharks, fish and rays today, along with learning some fun stories about the Big Island history. I highly recommend this trip for anyone, and Ashley is a lovely captain and guide!

Definitely not your average - Definitely not your average, Captain Zodiac is definitely recommended, Jason and Chuck were amazing and full of jokes

Awesome experience with Marco and Kaila - Marco (our Captain) and Kaila (guide) were both simply amazing. They know their stuff, share interstellar information and stories. They were very careful, attentive and funny. We were very lucky and saw whales jumping, dolphins playing around our zodiac, and of course lots of fishes at the snorkelling spot. Awesome!!!

Fun day even with rough seas - We took the Captain Zodiac tour in late January when the island was getting a westward swell. It made it hard to get off of the cruise ship via tender but we are sure happy we did. Shelby greeted us at the dock and we were in great hands. Marco was our captain and gave us some great up close looks at the island as well as some of the local lore. Spinner dolphins and whales were included that day at no extra charge. Great trip and great crew.

Fun - If you like higher speed rafting on the Pacific Ocean, this is for you! Very fun. Ocean friendly Sunscreen is provided

Amazing and informative - The captain and first mate were informative and were very active with each of us during the tour. They made the tour great and showe us alot of interesting sights. They showed us whales and how to spot whales. They were lively and very friendly.

Amazing adventure - This was an amazing adventure with our guides Ron and Brenna! A must when you are visiting Kona. First time snorkeling for us. Safety is a number one priority. Our guides were very well informed and entertaining as well! An awesome experience for us! We highly recommend this tour! You will not be disappointed!

An awesome tour - We loved this tour. We had an excellent captain named Aryn. She was so knowledgeable about the area and created a great adventure for everyone on board. I would highly recommend this tour.

Great experience all around - Captain Marco and co-captain Leila were amazing. We saw whales on the way to the bay which was icing on a great snorkeling experience. Time went by so fast I couldn't believe I spent an hour there. I took a star off because I was not offered a water bottle and the two Asian couples were also not offered a water bottle, only the white family of 5.... I'm sure there is a simple explanation.

Did Not Get Full Time - We did this excursion off our cruise ship with this company. I tried to book separately but was told I had to book through the ship which was a lot more expensive. For the price we didn't even get the full 4 hours. We left around 8:30am and we're back around 11:30am and my daughter and I would've liked to snorkel more for the price we paid. Also my daughter was feeling very nauseous on the way and when we were asked if we were ok I told them how she wasn't feeling good and I was ignored. Other passengers gave us some advice for the way home how she could watch the shoreline to avoid feeling sick but the people running the tour didn't help at all. Also there was no heads up about the stops on the way home so we could have our cameras ready and the history given was super rushed. I felt like the captain had other places to be and we felt a little ripped off by the whole experience. The only reason I gave 3 stars instead of one was because the actual snorkeling was really fun and we saw a lot of interesting things. Otherwise for customer service I would give one star.