Meeting Point

International/Domestic Arrival: iTours airport representatives will be waiting in the paging area with a sign displaying your name. The paging area is located on the left side of the Exit Gate at the International Arrival Hall, after the Baggage Collection Area and Customs Check Point.

Additional Note: It is recommended to look for your airport representative in the paging area.

What to Remember: Please provide the following information in the “Leave a comment for the local supplier” section:
• Airline
• Flight Number
• Arrival City
• Arrival Time
• Hotel Name
• Hotel Address

One suitcase and one carry-on bag are allowed per passenger. This transfer is not wheelchair accessible.

Depending on availability, the vehicle provided for the service may not be exactly as shown in the photo.

Points of Interest

• Snake Temple

• Royal Selangor Visitor Centre

• Kek Lok Si Temple

• Penang Hill

• Penang Batik Factory

• Batu Ferringhi Beach

• Asni Experiences

• Private transportation
• Airport Paging
• English Speaking Driver
• In-vehicle air conditioning

• Excess luggage charges (where applicable)
• Additional charges may apply for out of Penang City Hotel
• Please choose 10PM to 7AM option if your Arrival time between 2200 Hrs to 0700 Hrs
• Surcharge 30% to be applied during super peak / festive season & must be paid on the day of travel

• Unwind and take it easy as you are transported from Penang International Airport to Penang Island City Hotel
• Savour the views of Penang without the hassle of dealing with traffic or maps
• Journey to Penang with the assurance that a timely and safe arrival at your destination is guaranteed

Experience a private transfer from Penang International Airport to Penang Island City Hotel. Kickstart your vacation in a safe, hassle-free, and straightforward manner in a private vehicle. Bypass the extensive taxi queues and proceed directly to your Penang destination. The duration of the transfer is roughly 30-40 minutes and it is accessible all year-round, 24 hours a day.

• The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
• Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
• Littering & smoking is prohibited inside the vehicle.
• Please choose 10PM to 7AM option if your Arrival time between 2200 Hrs to 0700 Hrs
• COMPLIMENTARY DROP OFF SERVICES ARE LIMITED TO HOTELS WHICH IS LOCATED PENANG ISLAND HOTELS ONLY
• FOR AIRPORT PICK UP: Upon arrival Penang Airport Meet and greet by our representative and transfer to Hotel=Notes: Max waiting time for arrival transfer is 90 Minutes from Flight Arrival Time.Please wait at the waiting area and look out for our representative who will hold a A4 Size Placard with your Booking Guest Name Stated at Arrival Hall Paging Area.Please call us on your own should you face any challenges

For a full refund, cancel at least 24 hours before the scheduled departure time.