ARRIVAL:Airport representatives will be waiting in the paging area with a sign with your name. The paging area is on the Exit Gate at the International Arrival Hall, after the Baggage Collection Area and Customs Check Point.

Please remember to include the following information in the “leave a comment for the local supplier” section:

• Airline
• Flight Number
• Arrival Time
• Hotel Name
• Hotel Address

One or Two suitcase and one carry-on bag allowed per passenger. This transfer is not wheelchair accessible. Depending upon availability, the vehicle provided for the service may not be exactly as depicted in the photo.

Meeting Point:

Hang Nadim International Airport (also known as Bandar Udara Internasional Hang Nadim)- Arrival Hall.

The Transfer length:

Airport-Downtown Area approximately 15 km will take around 20-30 minute

Airport-Nongsa Area approximately 15 km will take around 20-30 minute

Airport-Marina City Area approximately 30 km will take around 40-60 minute

Airport-Barelang 1st & 2nd Bridge approximately 30 km will take around 40-60 minute

Points of Interest

• Hang Nadim International Airport

• Airport Paging.
• One-way Airport Transfer.
• English Speaking Driver.
• Air conditioned Vehicle.
• All taxes, fees and handling charges.

• Excess luggage charges (where applicable)
• Food & Drinks

Ease into your journey as you experience a transfer from Batam International Airport to your lodging (situated in Downtown Area, Nongsa Area, Marina City Area, Barelang 1st & 2nd Bridge). Your driver/guide will meet you based on your flight’s scheduled arrival/departure time. Absorb the scenery of Batam on your journey to your accommodation, without a worry in the world. The duration of the transfer will depend on your final destination and is available throughout the year, 24 hours a day. 
• Bypass lengthy queues for airport taxis and evade the inconvenience of public transit!
• Unidirectional, doorstep-to-doorstep service in a climate-controlled vehicle
• An excellent method to steer clear of the pressure of arranging transportation upon your arrival in Batam

• In the event of couldn’t find their name on the signage, please call our hotline on +628117783355 / +628117781122, our airport representative will meet them at the meeting point.
• Please do not accept any offer from the local taxi driver or legal transport company around the arrival hall. Once, the clients accepted the offer there will be NO REFUND
• Children must be accompanied by an adult.
• The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions..
• Each traveler is allowed a maximum of 1 or 2 suitcase and 1 carry-on bag.
• Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator. prior to travel to confirm if your excess luggage is acceptable.
• Littering & smoking is prohibited inside the vehicle.
• FOR AIRPORT PICK UP: Upon arrival at Batam Airport Meet and greet by our representative and transfer to Hotel=Notes: Max waiting time for arrival transfer is 90 Minutes from Flight Arrival Time.
• Please look at the exit gate area and look out for our representative who will hold a A4 Size Placard with your Booking Guest Name Stated at Arrival Hall Paging Area.
• Please call us on your own should you face any challenges. If last minute booking (less than 6 hours, please call hot line no

For a full refund, cancel at least 24 hours before the scheduled departure time.