H.R.CAFE - Both myself and my friend went and had Ciara and she was amazing!!! Such wonderful service and we had such a great time! Thank you boo for the amazing hospitality ❤️

Thank u Baltimore hard rock and Tish, our server - The server, Tish, was awesome. Super nice. We had a great time and food was great! The people at the cafe were super. Thank you

The food was great and so... - The food was great and so was the drinks. We had a good waiter. Everything was great. Would definitely be back again. The manager was very helpful as well. Nice place to just enjoy some good food and prices are great as well.

Easy time at Hard Rock - This was a four star experience which the server (Alicea - not sure how she spells it) made into a five star. The food was better than excepted, which helped it not feel like a poor value. The fries and burgers were good. The decor is what you'd expect from this chain. Service was average timing-wise, but our server was fantastic. Easy walk from the Aquarium.

Focused on Rock, Not Short on Charm - We stopped here after a trip to the aquarium when it became clear that the kids were getting hangry. Our server Josh was patient, attentive and even managed to convince my kids to take a couple of extra bites of their meals. The smoked old fashioned that we ordered was a highlight of our trip- props to whoever was working the bar! I also have to shout out the Buffalo Chicken sandwich- it was crispy and soaked in sauce that made your lips tingle. It's hard to get a delicious buffalo sauce where we live! My daughter also noted that the french fries were "very special." (She was also impressed by the fancy bathroom!) The a/c was heavenly on a warm day, and the decor prompted some fun discussions with the kids about Tom Petty, Elton John, and Chris Daughtry (to name a few!).

Great server - I had an amazing time with my family. My server Dante was actually one of the best servers I've had...EVER! I typically order the same items at every restaurant. He got me to try something different (This never happens). The loaded tots might be my favorite food of all time now. Thank You Dante :)

pro con advice about our walk through "visit" - PROS * Good restaurant * Good downtown and central Inner Harbor location * Good set up of the place- nice arrangement * Nice atmosphere of the “place” * Good music * Part of a larger international chain of restaurants * Rock ‘n’ roll memorabilia, festooned on the walls CONS * It can be large and noisy and crowded “I VISITED THIS PLACE”… … in the early afternoon of a freezing cold day. We wandered along all the walls and looked at and photographed all the memorabilia (in order to post it here on TripAdvisor). Then we used the “facilities” and we left. . WAS IT WORTH THE COST? I don’t know; we didn’t eat there WOULD “I VISIT THIS PLACE” AGAIN? No ADVCE It sure seems like a good and fun place to visit

Just ok - Not the best Hard Rock. Was seated for lunch and never had a server come to us at all so after 20 minutes we went to bar. Place was empty. Bartender took good care of us. Food pretty good.

Bottom line: so disappointing. - After a trip to the Aquarium, this seemed the best stop with kids. But I sure was wrong. It took over 30 minutes to get our food after ordering for the kids to get their food, then the kids were done eating by the time the adults got their food. Not to mention a lemonade itself took 10 minutes to receive. The food was overpriced, which can usually be overlooked with good service, but we didn't even experience that. There was a large field trip, so I tried to give the servers the benefit of the doubt, but when tables that were seated after us in the same section began getting their food first, that became more difficult. We ended up not being able to do what we had planned for our afternoon because of basic tacos and two kids meals taking over an hour from start to finish. The manager came to apologize for the experience, but that was the least genuine apology. Could easily have ruined the lovely morning we had in Baltimore.

Great food, awful attitude. Huge disappointment. - My experience at the Hard Rock Cafe was one of the most disappointing I have encountered, despite having visited many locations across the US and Europe. To begin with, our server was quite unfriendly and seemed bothered by our presence. I typically prefer to give the benefit of the doubt, as I have worked in the restaurant industry myself. We visited on a relatively quiet Thursday evening after a long day at the aquarium and children’s museum with our children, aged 5 and 7. It took approximately 15 minutes for our server to greet us at the table, and when she finally did, her demeanor was not welcoming. My children were becoming hangry, so I apologized for their change of mind regarding their pizza order, but she did not acknowledge my apology. I also requested chocolate milk for the kids, only to be informed that they were out of milk. After some deliberation, I had them select an alternative, and once again, I apologized for the inconvenience, but our server remained unresponsive and did not apologize for the lack of a basic drink option for children. While trying to keep my children entertained, I asked for crayons for the kids’ menu, but was told they were out of those as well. When my food arrived, I realized I did not have any silverware. Rather than bother our server for it once more since we already seemed to be a bother for her, I had to retrieve some from another table myself. Our server seemed to become slightly more attentive about 3/4 of the way through our meal, but it felt too little, too late. We did leave a tip, but had she treated us with more kindness throughout our visit and had the facility had the necessary items in stock, I would have gladly tipped her between 25% or more. I believe in rewarding servers who are kind and helpful, especially given my own experience in the industry. While I understand that everyone can have a bad day, we were tired and hungry and had been more than apologetic for any inconvenience we may have caused. Unfortunately, her behavior was unpleasant and, quite frankly, a little rude. I’ll also add that this was my mother-in-law’s first ever experience with a Hard Rock Cafe and I am not sure if she will ever visit another. The food was good as always, but the experience was very much lacking.