Azerbaijani tour - We had a very enjoyable, fun and most importantly very knowledgeable tour experience with our tour guide Mr. Elshad. She was very engaged and sincerely answered all our questions. I recommend these tours to anyone who comes to Azerbaijan, where must-see spots. We loved everything we did and thank you for everything 😊

A must-go experience in Azerbaijan - I had a truly wonderful experience with our nice and friendly guide Ulker. We went to all the spots, and I was mostly impressed with the mud volcanoes and the fire temple, these are unique places that could only be seen in Azerbaijan. We also caught a very nice sunset at the Aliyef Culture Center. With the help of our guide, our tour was smooth and enjoyable. The lunch was also nice and affordable. Would definitely recommend this trip.

Heritage Tours with Elshad Baku Review - We had an amazing experience with Elshad as our tour guide in Baku. He is extremely knowledgeable, friendly, and passionate about sharing the history and culture of Azerbaijan. The places we visited were well planned, and his explanations made each location come alive. Elshad was also very patient, flexible, and attentive to our interests, which made the entire trip relaxed and enjoyable. Thanks to him, our time in Baku was truly memorable. Highly recommended for anyone looking for an insightful and enjoyable tour experience.

Great experience! - Absolutely unforgettable! The tour gave me a deeper appreciation for the history of the area. Our guide Yashar had incredible energy and shared stories that brought every place to life.

Excellent tour and guides - We took 3 tours. The first was Gobustan-Absheron including mood volcanos with the guide Ulker. The second Candy Cane Mountain and Shahdag with Elshad and the third was a walking tour in Baku with Javid. Our experience with the company was excellent, our guides were the best you can expect, super friendly and made the tours very interesting and informative. All was well coordinated and smooth. I very strongly recommend them.

Exceptional tour! - Our guide was exceptional and so knowledgeable. I learned so many new things, not only about Azerbaijan but how many things the World has in common with Baku.

Well-organized tour with... - Well-organized tour with the key highlights, nice and knowledgeable guide, smooth logistics and communication. Recommended.

Experience to repeat - Amazing places, fantastic tour, and a guide who was super friendly, funny, well prepared and made it unforgettable!We will surely repeat the experience with another tour next time I will come back.

Interesting and must! - The tour was very interesting and really we had a goog time. Our guide, Javid has been very professional, very kind and he explained all details and history about the places we visited. His Spanish was só good, congratulations! But we have seen pictures about the mod volcanos and the craters were so big, instead the ones we visited were really small, this was a little bit disappointed. The cars, sovietic cars, have not good conditions. The restaurant were we had lunch, choose by the touroperator was só expensive. Thank you Javid!

⸻ ⭐☆☆☆☆ (1/5) Extremely Disorganised and Unprofessional - We booked the half-day Baku tour (2–6 pm) through GetYourGuide and unfortunately had a very poor experience due to a complete lack of communication and organisation from the operator. When booking, we were asked to choose a pickup location and selected the Seven Rooms Hotel in the Old Town, which was listed as an option. We received confirmation and were told to be in the lobby 10 minutes before 13:50. The instructions also said we’d hear from our guide before the tour, but if not, to contact them within 24 hours — so we did. Despite multiple polite messages asking for confirmation of our pickup time and location, we only received vague responses. At 12:15 (less than two hours before pickup), we still hadn’t heard anything. We were then asked out of the blue if we wanted to join the group for lunch — something never mentioned before and frankly unacceptable to offer 45 minutes before lunchtime! We declined and again asked for confirmation. We were finally told that a van would collect us from the Seven Rooms Hotel between 14:00–14:05. We arrived early at 13:58 and waited. At 14:15, they asked if we were ready (we’d already been waiting 15 minutes), and five minutes later said a taxi was on the way — not the van we were told to expect. Shortly after, we learned that the taxi had left without us, and at 14:26 we were told to walk to the Four Seasons (a 10-minute walk away) because the taxi “couldn’t enter the Old Town.” At no point were we ever told this before — and they had known for weeks where our hotel was, as it was a pickup option on the GetYourGuide website. We finally got into a taxi at 14:39, were dropped off in a random car park at 14:50 with just a photo of a white van and no explanation, and had to search around aimlessly until someone called us. When we finally met the guide, he was curt, unwelcoming, and acted as though we were at fault. No apology, no explanation — just “Three persons?” followed by “Hurry up.” We eventually joined the group — one full hour late — through absolutely no fault of our own. While the tour guide on the bus was polite enough, there was minimal effort to engage with us or make us feel included after joining late. The tour itself was average at best — nothing that made up for the stress and disorganisation beforehand. Overall, this was a frustrating and disappointing experience. The operator needs to take responsibility for their poor communication, lack of coordination, and unprofessional handling of guests. I wouldn’t recommend this tour, and I’d urge GetYourGuide to review this supplier’s communication and logistics processes — they fell far below acceptable standards.