Thumbs up for Thanos! - Our driver Thanos was excellent. Very nice and personable. Spoke great English. He was more than a driver, more like a tour guide. Gave great local insight and information on what to do and see. Ride was very comfortable. Highly recommend!!

Great experience! My... - Great experience! My family and I were picked up promptly, customer service was great. We will use this every time we need transportation.

Fantastic! - Great experience. Nice, informative, and attentive driver. There was a delay getting from my flight , through customs, and getting my phone to work. The driver made extra effortd to contact me and waited for us almost an hour. Smooth transaction despite delays beyond my control. Highly recommend!!

Great driver! - Desmond, our driver, sent us a message both introducing himself and telling us where to meet him. He delivered us quickly and safely to our destination. Thank you!

We were greeted by... - We were greeted by Alexander and he assisted us with our luggage and answered the initial questions we had. He wad very pleasant and talked to us about Athens and gave us some ideas of things to do.

I wish the minivan was parked closer! - The driver was there on time to meet us. The minivan was fine. Just be prepared to walk 10 minutes with your luggage to the parking lot.

No show driver - Driver did not wait for me to get through customs. Despite texting me he was there and I informed him I was in passport line. . I had to take a taxi.

Traveller Beware — Policies and Booking Interpretation Are Not Passenger Friendly - Traveller Beware — Policies and Booking Interpretation Are Not Passenger Friendly Posting this review so other international travellers and families are aware of the risks of relying on MyTransfers for airport pickups. Our flight landed on schedule in Greece at around 1:00 PM during the busy summer travel season. Based on extensive international travel experience, and anticipating long immigration queues, baggage delays and slow airport processing, we had specifically entered our expected arrival/pickup timing as 2:30 PM while making the booking. Despite the heavy queues and delays, we eventually exited the airport almost exactly around the same 2:30 PM timing we had anticipated and entered while booking. However, after the issue occurred, MyTransfers claimed that because the flight number had been provided, their system automatically tracked the actual landing time and applied a strict 60-minute waiting period from touchdown — regardless of the pickup timing we had entered. They further stated that unless passengers separately request a “special pickup time” or “buffer time,” the company will follow its internal interpretation instead. This distinction was never made sufficiently clear during the booking process. By the time we exited the airport, the driver had already left stating that “my time was up,” leaving us stranded with family, arranging alternate transport at additional expense, inconvenience and stress after a long international journey. What was most disappointing was not just the missed transfer, but the complete lack of flexibility afterward. Despite several polite exchanges and even suggesting an alternative airport pickup or drop during our vacation as a practical compromise, the company simply repeated its policies and refused any goodwill resolution. This review is not about irresponsibly missing a transfer. It is about warning travellers that even when you carefully plan and communicate realistic airport exit timings based on actual travel experience, the company may still apply internal policy interpretations that leave passengers without transport for reasons largely outside their control. I would strongly advise travellers to obtain very explicit written clarification regarding how MyTransfers interprets “pickup time,” “arrival time,” flight tracking and waiting windows before confirming any airport booking. Unfortunately, this became a stressful and disappointing start to our first visit to Greece.

Avoid, terrible service including Phone Support - Terrible. Took our money and did not provide a taxi at the time booked. Limp excuse, they came earlier and left us stranded. Rang the Spanish service centre they promised a taxi in two minutes but it never arrived in 30 minutes. Then said I would get no taxi and hung up. So very poor service centre too. Went with local taxi , no queue at 13:30, 44 Euro to city hotel. Why pay more than a local taxi for my experience?

Beyond Terrible of a Conpany!! - My family and I took a trip mid April 2025. We used this company for our transfer from the airport to our hotel in the city. There was a marathon going on at the time so the driver needed to take a longer route. He asked officers blocking the roads and called his headquarters. Said it was too much of a detour and dropped us off in some random part of the city. About a 40min uphill walk to our hotel. Each of us had 2 luggage pieces… no type of compensation was offered. Please do not use this company for your transfers. The driver wasn’t polite or inviting either, even prior to noticing the road blockages. He road raged, honking and yelling out the window towards other drivers. Just save yourself the headache and impromptu gym sesh!