Once the passenger made a booking, we give them a call on the number provided in the booking to confirm the booking details 24 hours in advance. If it’s pickup from House/Hotel to Stansted Airport we advise the customer to book at least 4 hours before flight departure time. The usual traveling time is 120 to 150 minutes and the customer requires 2 hours before flight departure at the airport for security. Our drivers will meet the passenger(s) inside the hotel lobby or outside of the house. From the meeting point, our driver will safely drop the passengers to the dedicated destination requested by the passengers. In case of any emergency passenger(s) can reach out to us through our emergency contacts.

• Private transportation
• Bottled water
• All Fees and Taxes
• In-vehicle air conditioning

• Child and Infant seat at £10 Extra only in Minivan and Minibus, specify in comment box if required
• Additional fee of £0.40/minute if the waiting time exceeds 15 minutes from the pick-up time.

When booking with us, passengers will enjoy these additional services: Meet & Greet: We provide a meet and greet service for airport pick-ups at a designated meeting point. Free Waiting Time: Customers being picked up from a house or hotel will have 15 minutes of free waiting time from the scheduled pick-up time. Our drivers are friendly and fluent in English. We maintain our vehicles in excellent condition to ensure a pleasant journey for our passengers.

For a full refund, cancel at least 24 hours before the scheduled departure time.